missjennabee 1 Report post Posted September 17, 2015 Ticket #803597 Our server crashed and now status is "Unknown"... I can't start, stop or restart the server. Just wanted to see when we might be back online? Thanks. Edit: Server has been down for two three four hours, and the natives are getting a little restless. Any idea what the issue might be? Or, more importantly, any ETA on when we can expect to be back up? Quote Share this post Link to post Share on other sites More sharing options...
missjennabee 1 Report post Posted September 17, 2015 End up moving the server to Seattle and then back to NY, is now online with the new IP, but it isn't allowing me to restore our database backup. Again. Is there something special I have to be doing to get the restore option to work properly? lol. Have tried with the server running, not running, attempted 5 different backup files. This is the third time now we've had issues restoring a backup. Thanks in advance. Edit: Rolled back to Epoch 0.3.2.0, did the restore, then updated to 0.3.3.1 which worked. No clue why. Anyway. Think it's ok now. Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted September 17, 2015 Known issue, technicians are working on fixing 4 of our downed machines. Stand by. Quote Share this post Link to post Share on other sites More sharing options...
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