Server status: error

[soulsurfsublime 0]

I first got my server early this morning. When I first logged into the admin panel I hit the start feature and it read status: error. I used remote to enter the server just fine and thought not much more about it due to it being an alpha build. I come back a few hours later and the server is down. Status still shows error, now only it reads player 0/0 as well. I tried to hit the start function and it shows 0/40 for a split second then returns to 0/0. I read that I can shutdown the server from inside the game to make changes to MOTD etc. but I can not restart it if i can not enter from what i have gathered due to it being an alpha build.

 

Also i was wondering if i could ftp into the servers ftp address to add more maps and mods and then reset the server from inside the game to allow more options from the voting screen. I have yet to be able to successfully connect to the ip provided for the ftp address. It has always said this server is stopped. I have filled out a ticket and was just wondering if an admin or other user has had any similar scenarios with success of fixing it. I have clan mates on my back to get the server back up and have roughly 3 hours sleep so apologize for any incoherent typing or sentences i may have tried to pull off at this time.

[soulsurfsublime 0]

+++UPDATE+++

 

Server is still just constantly restarting itself from what I can tell. However I was able to ftp into the files. Am I able to add more maps, addons, etc. then just have the server refresh itself or am I going to have to wait for them to reset my server from their end every time I wish to make a change due to Arma 3 being in Alpha?

[Brian 0]

Hey there,

 

We recommend you create a ticket in support, if you haven'y yet. This allows us to easily look up your account and server info for troubleshooting.

 

Are you still experiencing constant server restarts? Sounds like a bad .cfg file string.. What is your server ip:port?

 

 

Start/stop from TC Admin currently disabled which is why it shows error. This is disabled because Bohemia has not released the full dedicated server files yet.

 

Once these files are released, you will have full TC Admin functionality. For now, all Arma 3 servers are setup to auto restart if they crash.

 

You can restart and make changes to your server at any time, if the server is running.

 

You simply need to use the in-game admin commands.

 

1 - Log into your game server and choose a voice channel (I prefer GROUP so no one can see you typing) Use the "." (period) key to rotate through channels and the / key to start typing.

 

Command #1:

#login yourpassword

(this will log you in as admin, use your admin password in the server.cfg or try "changeme" if your password does not work. Submit a support ticket if it does not work.)

 

Command #2:

#Shutdown

(this will restart the server. You can make changes to the server.cfg and click save in the 30 seconds that it will take to restart the server. I suggest having the changes typed already so you can click save before the server comes back online.)

IMPORTANT: if the server does not come back online in 1-2 minutes, submit a support ticket. This simply means we have added your server key to our accepted keys list and we will fix this issue so that auto-restarts are working.

 

Command #3:

#kick playername

(this will kick a hacker or player that is causing issues, there is no ban yet due to the server files not being released yet by Bohemia)

 

Other commands can be found here, bans will not work: http://community.bistudio.com/wiki/Mult ... r_Commands

[soulsurfsublime 0]

Yeah I am still having the server constantly restart about every 4 or 5 seconds from what I can gather. My ip & port are: 209.222.89.130:5302. I created a ticket with support. Once I got the welcome mail i did as instructed and everything came up fine. Then I got awoke by clan mates saying the server was fine 40 out 40 players then all of a sudden it vanished. I got on and hopped into the control panel and can not reenter the server through remote entry and I can watch it in the admin panel go from 0/40 players to 0/0 players about every 5 seconds or so.

[soulsurfsublime 0]

On a side note I tried to add a MOTD once it went down and saved it. I then removed it due to the server still not wanting to reset. Other than that I never messed with the config files. I did try uninstalling and reinstalling the wasteland mod, changing from wasteland to coop certain small features in hopes I could get the server to restart some how. I have set all those options back to the original settings as well after having no luck. I am pretty familiar with the panel, but I must say I am clueless this morning. And these changes were only made to the server settings well after me trying to remote back in for about 30 minutes after the server went down.

[Brian 0]

Honestly, I would have us lower your slot count to 20-24. Straight from Bohemia; that is the most stable slot count. 40 is just to much on your server and it will cause you to have constant crashing.

 

I dont have access to all the dedicated boxes yet, ill check if I have access to yours.

 

Hang tight.

[Brian 0]

Yea i dont have access to your server, sorry man. Youll have to wait for one of the other techs to get on.

[Brian 0]

Your server shows running now. You had a problem with the the restarter, conflicting with steam. Purely alpha issues..

 

thanks for your patience, and remember, you can edit your config, keep it open, then while you are in your server, login as admin, type #restart, then go back to your TCAdmin, and click save while your servers restarting. Make sure you wait to click save until you actually get kicked out of your server from the #restart

[soulsurfsublime 0]

Not a problem man, appreciate you guys getting it back up today.

[Arctic 0]

So just to make sure that I am understanding what you're saying. After getting our server do we need to hit start to get the server running or no since start and stop are disabled currently? I know that I hit start after getting the email and the status switched to error. so is the server running or is there something else that I need to do?

 

 

I am currently at work so am unable to get into the game to see. I'm just asking for general information.

[Brian 0]

Your server should still be running regardless of you hitting start or even stop in TCAdmin. Its clickable, but doesnt interact to anything yet.

[Izzizo 0]

im having the same problem, my server wont restart after I did the #shutdown to change the server config. now its just down, is there anyway i can turn my server back up?

 

the IP is 78.46.139.44:6302