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Server stuck on stopped Again.


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Guys plz this is getting rather frustrating now . for at least the 4th time in the last week i have updated my server and after being done it is stuck on Stopped.

 

i'm paying the most expensive package you have for a 100 slot server and i'm starting to get extremely frustrated with these issues. i have done my research and spoke to many other ppl i know who are also running their own servers and they don't seem to be getting half the problems we are getting atm

 

server id 5653

 

and i know im going to have to update and restart later today again after the patch i'm hoping it doesn't happen again .

 

Ticket #321381

 

Edit: i have just deleted everything inside the savedark folder in the ftp files as i wanted to do a full server wipe today to coincide with today's patch. as far as im aware this should not cause an issue . and like i said its been happening for the last week quit a lot anyway and on the other occasions i have done nothing but just update and restart.

 

Edit: 5 Hours later still not working or any response.  im the type of guy who expects service when i pay for it so if this is not sorted by the time the new patch happens i'm canceling with you guys.

 

EDIT: So ive got server back up by changing location which is just a pain in arse as i'm now running from a center which apparently is not ddos protected .  although it sais version ???  so not sure whats going on there  . im really not happy atm guys  

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i've canceled with you .  im sick of this rubbish i've had custom launch since i started with you . it was fine until a few days ago since one of the updates and now its constantly having this problem after updating . no ive not changed any of the parameters that where working fine before . 

 

and ryan did address the issue with me once before your correct but that was because the server stopped after a update not because i had changed anything in the parameters.

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