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Cinic

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    Cinic
    Cinic reacted to FILL3ROFGR4VES in Server Status "Unknown?"   
    Our server was down for 14 hours with "Status Unknown".
     
    Support ticket seems to have fixed the problem... 
    Reason provided was that "Unexpected Maintenance on the server where our server is hosted".  I have to be honest.... "Unexpected Maintenance" for 14 hours is absurd in this business without any information provided before, or during this 14 Hour period.
     
    Hour 1... or how about 5 minutes into this "unexpected maintenance" all server admins should have received some form of notification.
     
    I don't even have answers for all the people playing on the server as to what is happening... this makes ME look bad, and Survival Servers look worse.
     
    A little communication goes a LOOOONG ways.