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Posts
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Posts posted by StevenMacchia
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Logs can be found in ConanSandbox/Saved/Logs.
Precisely.
If you have any issues, please let us know or submit a ticket and we can look in to it.
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I guess someone fixed it
thankyou
Sometimes this can just take a little while for the server list to populate the server, if it were just created, as well. (Or restarted.)
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One thing to check, if you set a PW on your private server, is make sure you have 'Show Password Protected' check marked on ARK server screen on PS4.
This is a pretty common mistake that we see, as it's hidden below the server list I believe.
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I know that this is something that we are working on currently and hope to have on the control panel shortly
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Wow this game has certainly come a long way!
Looking forward to seeing more of our members builds
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I am excited to play it with my girlfriend!
We both used to play together a lot when we lived across the country from one another!
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Prime LightHouse real estate!
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Yes, Sony is a stickler for what you can and cannot access. They are also a huge stickler on downloading outside content that's not on the Playstation Store. This is why you can't really get any mods on PS4 that are not official.
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Sweet, for anyone who's reading this, it does in fact report tribe logs as well. When one tribe killed another tribes dino, it showed up exactly like it would in a tribe log in my admin server logs. Happy day!
Glad that you were able to see this with the above method!
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Ive tried to enable this multiple times. I have it pasted without the question mark in the modify server settings tab scrolled all the way down to
GameUserSettings.ini Custom Code
I still cant get it to work. Any help here would be appreciated. Thanks
I've even tried to stop the server update it then and turn the server back on and it still wont work.\
Nevermind got it working
Glad that you got it working. If you have any other issues, we'd be happy to assist here, or if you create a support ticket with your server ID we can also take a look at the control panel at any point.
Enjoy!
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You can switch maps at any time from your control panel for no additional cost.
You would only be charged for things like add-ons of slots to the server or if you wish to purchase an additional cluster server.
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Thanks everyone!!!!! Wonder what the Christmas Event will bring
Hopefully something interesting!
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Would you mind submitting a ticket with your server ID so we can look at your control panel to see if there is an error anywhere else besides the custom launch parameters?
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Glad to hear that this worked!
Let me know if there is anything else I can assist you with.
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One way that you can push past this is the click on the "Clean SteamCMD" check box and then run the update. This has resolved most issues.
- BabydollGeek and digicyc
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No worries.
Be sure to let us know if you need any additional assistance, or for more in depth issues you can always submit a ticket to our technicians to take a look at.
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For ark you will want to head into the following area ShooterGame/Saved/
Save all the content in that saved folder to your desktop and it will be golden. That contains the player data, map data, tribes, and what not.
Exactly what Steven said.
If you have any issues, just let us know or submit a support ticket and we will help ASAP.
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Yes, what Steven said. Ark is funny when it comes to symbols on server names in the in game server list.
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You can obtain our save files via an FTP client.
To edit/upload/save/delete files via FTP, use the following method:
- Stop your server from the panel
- Log in to FTP using WinSCP (a free FTP software) using the connection details found in the "FTP Details" section of the game server control panel
- Navigate to the directory you wish to upload or edit a file
- After uploading your files in the proper directories, start your server from the panel
You may found a download link for WinSCP here: http://winscp.net/eng/download.php
The file would be located in the SAVEDARKS folder.
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ok so is it safe to assume they wont be available for tomorrows launch? my server expires at midnight tonight and i need to renew
We are awaiting the OK from the ARK Devs
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Thanks for that. I managed, after much frustration, to increase thy dino levels. Did the 'destroywilddinos' command but, had to repeat it a few times for it to set properly, which also crashed the server. The levels SEEM to be right. For now. *crosses fingers*
Just want to make sure that you were able to set it up and that everything is working the way you want with your server now.
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Without quoting the above post, this was a very good guide in order to complete your request and questions.
Please let us know if you have any other questions, or fill out a ticket if you would like a technician to ever take a look at your server specifically.
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You're good! Glad you found where to change it!
Answer my billing tickets please
in ARK: Survival Evolved (PC)
Posted
I see that Peter has replied to this ticket. Make sure to reply directly to the ticket, instead of email. Please login and reference the ticket number or reply if you have questions.