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ball2hi

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ball2hi reacted to ball2hi in [PSA] SurvivalServers.com is closing support tickets requesting refunds without response February 7, 2017

I'll probably be banned from here but what the hell -
https://www.reddit.com/r/ConanExiles/comments/5smxkm/psa_survivalserverscom_is_closing_support_tickets/

I posted on reddit an image using Discord about how my support ticket was closed without any response when I requested a refund on 02/05/2017.
ball2hi got a reaction from ixath in Massive Problem -- Server IP Changed and Not Starting February 6, 2017

I am also thinking about requesting a refund due to the following reasons -
Customer Support Too Slow - When some of your competitors have ~5min response times at almost every time of the day it becomes very frustrating when you rent from a company that takes up to 6 hours to respond. Separate Accounts For Everything - I have to have a separate account for customer support, control panel, and the forums. I have to do recaptchas and e-mail verification on all of them instead of it being one condensed account. Server Lag - Not sure if this is related to Conan Exiles or the server host, but I run into quite a bit of rubberbanding in-game. I would love to rent from NFOservers... but the smallest amount of slots they have is 24 and that's expensive...