BennyP
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Posts posted by BennyP
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Thats not SS related.
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Yes, you can.
Multiple ways. I use the ARKon app on my pc. Log in with RCON, and you can send global chats.
DIdnt think RCON was available for these servers yet?
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Yea if we are lucky......Allready got alot of people ready to join mine but as expected they are getting very inpatient ... hope i dont lose them,
Just curious do you have a community or are these friends?
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Like I said, is happening for a lot of files in there
Interesting. Could be the file is in use maybe? Just a shot in the dark.
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I appreciate all the hard work you guys put in getting the servers back up.
I'm sure it wasn't easy with all the rage and flaming going on.
Just wanted you guys to know someone appreciates your hard work!
Thanks!
Cheers to that! and good night..
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Some people drink the coolaid that others try and sell them.
I have several Conan dedicated servers. One of them was hosted by Survival Servers. This server has been up for 6 hours stable during the last 4 days.
My other servers hosted by other companies which I will not name here, are perfect. Do not crash, have no issues, no CPU spikes. I also have tools that monitor CPU activity for my other servers and I really do not see anything abnormal.
The issue is, other companies actually if you notice when you go to purchase a server, they will say, not available. Because they leave overhead of 20% so that their current customers are not impacted. Some companies will easily over commit and over deploy even though they really should not. They say things like, the customer deals with lag here and there its ok.
Survival Servers really has the wrong model and bad administration practices which lead to an entire breakdown of their service. They are one of the cheapest providers, I got a 60 slot server for 37$ a month, that is basically cheaper then all of the industry. Good thing about being cheap is, you get a lot of people requesting servers, the bad part is, you do not have the infrastructure to actually deal with the increased demand and overhead. And it takes days and even weeks to climb out of a provisioning hole, I know. I manage virtual infrastructure at a very large company.
Now take Conan Exiles, non-optimized alpha code, this requires even more resources, throw those servers on the same hosts with other servers like Ark, and now you have a real big problem, one service is affecting another service.
Reality is; Survival Servers is NOT fixing any bug with the Conan Exiles game or with their servers, maybe their custom management software needs a fix, but overall, they are ordering and provisioning new virtual hosts so they can deal with the expanded load, while doing damage control to keep whatever customers they have.
I think the estimated time Wednesday is the day they hope to have some new hosts online to balance out the load.
Another thing happened, they started throwing servers on the same IP space, this brought up a new Funcom Conan bug, with servers sharing the same IP space that had to be fixed. My other servers have dedicated IP, when I query my survival server, 4 other servers show up using my same IP space. This actually prevents you using DNS to your own server for short names.
My Survival Server has been in stopped state for 2 days. Nothing wrong with it. FTP data looks very normal. The ONLY reasons its not able to be started is because it is admin locked. If they start my server which is a 60 slot server, they feel it will crash the host, this is due to the fact that they overcommitted my host.
Well put. CPU ready was probably through the roof honestly.
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What is UGGG?
I have had to restart my server every 2 hours since I got it due to it crashing. Initially I took this because I thought well it is alpha Funcom needs to put out a patch to make their game run stable but the reality is Survival Servers was providing garbage to it's customers. At this time I have chatted with probably 100 customers of other hosting companies and not one is having the issues we have had here. Survival Servers have screwed their customers providing non working servers and in my opinion all of us are owed a refund. I don't care all that much. The cost I paid for the server was less than I pay for some Blueray movies so it is not going to keep me up at night. I have just cancelled my reoccurring without asking for a refund but I certainly think I would be well within the category of deserving a refund for poor performance and poor customer service. So I ask you Benny what is Ugggg
What aftershock911 said.
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I think he meant that as uggg that doesnt look good for SS. But I am not Benny or psychic (maybe a little psychotic) so i could be wrong.
Affirmative. Maybe ugh is more recognizable. Ughhhh. ;p
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lonestar ok but If I wanna drink Texas I go with Titos Vodka.
Hell yehh. Pass by their distillery every day on my way home. Have dropped in a couple times.
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Hahha yeah im that guy LMAO well thats great news man glad your server is well on its way. I hope soon I can get into mine as well. Not trying to be an ass here but since its advertised instant setup I know they are having issues but I think those who have paid should get at least a few days or even a couple weeks free of charge sub. Because its just a pain when you also have to work and spend most of your day off twiddling your thumbs for hope of ever getting on. Problem here is they keep taking in on more people buying servers they need to clamp that and work on whats already bought up to this point but thats just me.
Also need to put up on the site at least let new buyers know there is a problem or something. Before you decide to buy even say not instant setup at this time. At first I felt like it was false advertising about the instant setup till I saw the tweets and read the forums.
Yep. I agree with all of it. Hopefully this issue will prompt that sort of policy on SS's end.
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Im that guy nope still having that error guys
Kinda wish I had an idea this was going on I would of held off on buying a server. Guess I should of researched more into the issue. It is stated this is the top or one of the top survival server hosts so I dunno what to do but hope I get something for my wait.
Haha sorry couldnt remember your screen name. Sorry to referring you as "that guy".
My server has come back finally so hopefully they will start getting you all setup soon.
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Yea don't know what the problem is. Havent been able to access the server since I bought it. Says on my profile its paid and active so I guess thats a plus.
Even when I click on the link I posted I get the same HTTP 500 error.
Yep exactly what the guy I was talking to said. He was in your exact situation.
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Bought a server about a hour ago or so, when I click on (Conan Exiles) SurvivalServers.com
it brings me to a blank page, if I try via smartphone I get a HTTP ERROR 500 message page isnt working.
Is anyone else having this problem or know a fix for it, sent in a ticket but after reading alot of post seems like it isnt possible for a response any time soon. Ty!
Also spoke with someone that having this issue also. Probable that your server hasnt been allocated as they are working on issues. Im just assuming.
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That's ok, crack a Lone Star when you get home for me, I don't live in Texas anymore. (I didn't really drink Lone Star, but I tasted it a couple 6 times, or more. ;p)
Lonestar is only good in a keg and for reading the bottle caps imo
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If you noticed the latest tweet from SS, they mention the cpu spikes.
Would like that post if I hadnt "reached my quota" haha
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Right.
I run (network and systems admin) a small (87 device 350 vm) server farm for my company.
I understand how these things work and the logistics in running them. We do not have near the user base that someone like SS would have but I promise you if I had a server down for more than 4 hours I would lose my job right then. You always have a back up plan. You always have spare hardware that you can spin up new VMs on. I know for a fact my VM is not down because I have be able to access my FTP without interruption.
No doubt this will cost them some users and some refunds. It wont be the death of SS. But hopefully if they look at these and see that people are upset and do not believe what we are being told then they will decide in the future to be more honest and open with the communication.
I would lot rather hear.. "Hey we though we could get 6 VMs on every machine but we can due to the High CPU usage of the new patch. We are now in the process of spinning up new VMs on more machines. This will only allow use to get about 60% of affected machines up and going. It will Tuesday or wednesday before new machines are installed and at that time we can get back to 100%. We will be happy to prorate your bill next month to compensate ot offer a refund if you wish to cancel your services."
What we currently have is ... " Conan fried our machines and we will be up when we are up."
Same. I am the sysadmin for all things IT within my company. Even smaller server farm of 30 or so ESX/HyperV hosts with a multitude of VMs. With hosted environments in Cali and Cork, Ireland. Backups, DR the whole works. Yes if a production server in my environment was down for even 2 hours I would probably be called into an office.
I totally agree with the remarks in the forum revolving around communication. Yes that could be improved very much so..
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umm well if I am I am not able to start up my server or anything to do with the server I click the control panel tab it brings me to a page and get that error 500
I click on this (Conan Exiles) SurvivalServers.com Under Game servers
Gotcha. Seems like their web server is not responding to your request. Could be multiple things causing that. Not going to assume which that may be.
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Well Im at a loss here and aggravated with this 500 error I can see everything on the main page but soon as I click control panel 500 error!!
You said you are seeing Invoice, Addon, Game Servers, Support correct? If so you are in the control panel.
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Willing to bet the real issue is a DDoS attack that is above the level of protection of this provider. CPU leak is the worst excuse I have ever heard and doesn't make sense.
DDoS would cause all services to be non responsive. Ive been able to hit the FTP for 3 days now. Agreed CPU leak is a very ambiguous term. Not making assumptions on that one.
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Yes they are looking for an ideal hardware provider. They are setting up 200 server to run 70 players each They need a very robust setup for that. They are the Developers and they want the official servers to get priority in resources and maintenance. They need to be able to have 14,000 people connect at once. This is a lot different than SS needing to setup 200 servers with an average of 5 people per server.
I do believe that there may be a leak that causes the CPU to become overworked in the server software. This is not unusual in early development of server side software. I do believe that it could have caused issues with SS servers. Crash them out though? These problems started BEFORE said patch was released. I myself spend most of the day Friday trouble shooting problems. On these servers. Several times I informed people SS what I found and they fixed them. Then another problem would pop up. Every single time it was something with SS software and how it interfaced with the server.
Saturday a new problem popped up and I decided to totally delete the game folder, download the server software and then upload it by FTP I set all configs via FTP. My machine worked flawlessly until they started taking machines down yesterday morning.
I also took the complete game from here and imported it to other providers and guess what... It is working fine.
I personally feel that until I am refunded I am entitled to be here and bitch about this every second of every day. until my server comes back online and preforms as well as other machines that I have in my possession or have rented, and I plan to do this until that time.
Until people are refunded they are still a customer and still deserve the same level of service that others get. They also have just as much right to complain and others have to praise. There will always be haters and there will always be fanbois.
This is a perfect example of "if you dont like what is on TV change the damn channel and let me watch what I want to."
Agreed.
I just dont understand why people are so hell bent about it. I get your point of some things not adding up.
I fully respect your point of views and the knowledge you provide to the community. The only thing that irks me are people that just come out of the blue and assume they know whats going on as most people dont actually try to understand before posting random remarks. You not being one of that people of course.
It make me happy two people that disagree on some things on a subject can actually have a normal conversation without saying "Stop sucking SS dick".
Server Not Starting, No Contact From Support
in Conan Exiles
Posted
Have you tried clicking the Start button? Or is there a message saying its in the process of being started?