Problems with clustering an existing server

[olddogg 0]

Hey folks. I am a sub-user for an ark server. I have ran my own private servers in the past. However, that was a few years ago. So I am attempting to help my buddy out, whom is more novice than I with the Ark Servers. He had an island map, then purchased another map to be clustered (Scorched Earth). So Since then, for the last couple of weeks. I have been attempting to resolve why a player can go to a drop or obi and see the SE server, click on it, then click the Transfer character. When that happens, the Scorched Earth map does load, however, the player is forced to create a new character.

Yes, I have enabled the tribute downloads, etc...

My guess is that due to the island being an existing server, when my buddy enabled/purchased the SE clustered option, somehow the "cluster override" is either A. not working or B. The servers do not know where to save or cant point to the correct location. I state this because I can log back into the Island and download my character. There is a SavedArk[server number] folder with profiles in it. However, the SE server also has the same folder hierarchy except the folder name is SavedArk[SE Server ID]. I do not see a shared (Cluster) folder. I did manually create one, but not sure where to modify the start up to point to it.

Or

Maybe there is some simple fix that I just overlooked or dont know or simply need the Suvival Server experts to adress.

Any help or similar experiences with solutions would be helpful.

Cheers,

OD

[Ryan Pennington 359]

It would be next to impossible to diagnose this based on your post alone. Could be one of several different explanations.

A support ticket would be better suited for fixing any configuration issue you have that is preventing the transfer from one cluster to another to have issues.