Modifying server config removes all mods issue

[HighFlyer15 3]

I've now tried to edit my server config twice(attempting to change breeding a bit) and with every attempt all mods are removed from the server.

I did a backup restore on both occasions and got the server back to the original state with mods, as I'm using quite a few and everything just blew up without them.

Any idea why this happens? The mods are not removed from the line of installed mods on the main server page

[Ryan Pennington 359]

I have found the cause of this issue and fixed it.

[HighFlyer15 3]

I have found the cause of this issue and fixed it.

Awesome! Thank you for the quick work as always! \m/,

[raj82 0]

Sorry to Hijack a thread but our Ark server is having the same issue. I have a ticket in (404610) but have not had a reply for 8 days. Our server ID is 118071.

[Ryan Pennington 359]

Sorry to Hijack a thread but our Ark server is having the same issue. I have a ticket in (404610) but have not had a reply for 8 days. Our server ID is 118071.

 

What do you mean? We reply within 12-24 hours max, we never let tickets go that old. I see that your ticket was responded to already.

 

Please try and login here to see our reply - https://survivalservers.com/support/

[raj82 0]

Hi Ryan, it was initially responded to, but there has been no reply to my followup email (reply from me was sent 20/01/16). Is it easier to reply via email or on the support page, as at the bottom of the email it says I am able to do both.

 

EDIT: have tried a server restart and the mods are now staying put. Looks like the issue has been sorted thanks