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Server Location Change question


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If I change the location of my server (want to change from Miami to New York) will it reset the save data on the server?  I want to change to get better ping but I don't want to lose all progress on the server.

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When you initially move the sever yes the data will reset, however once you have it moved you can select a backup from the "Restore a Backup" dropdown on your control panel to restore the data! You can also make a manual backup via FTP before the move! See below on how to do that!

If you wish to make a manual backup of your servers saved data. You can do this via FTP! Below you will find the necessary steps you will have to take!

  • Connect to your servers FTP (If you are unsure how to do this, see the below guide)
  • Navigate into the /Pal server folder.
  • Download the Saved folder to your desktop.
    • This will have all the current saves and config files.

To edit/upload/save/delete files via FTP, you will need to connect to your server via an FTP program. To do so, please follow the below instructions:

  1. Stop your server from the panel.
  2. Log in to FTP using WinSCP (a free FTP software) using the connection details found in the "FTP Details" section of the game server control panel.
  1. Download link for WinSCP here http://winscp.net/eng/download.php
  2. Navigate to the directory or file that you want to edit/delete/upload/change.
  3. After you have finished, save your changes and restart your server from the control panel. You do not need to close out the FTP connection to do so, but you will need to close out any open files.

If you have an issues or need further assistance, please check our wiki at FTP Access.

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