avdgamer 0 Report post Posted January 21 I helped pay for a server for palworld through a buddy. The 16 player server crashed and kicked out everyone around noon today when only 3 of us were on. It's been in a stopped state since then with us unable to update or get the server to reboot. Can we get clarification on what is going on? Should we be requesting a refund? I'm seeing plenty of other hosts such as game team that aren't having prolonged issues cause they actually have dedicated support teams. We get its a new game launch but just being left in the dark when stuffs not working is a really poor customer support model. Quote Share this post Link to post Share on other sites More sharing options...
Roughknite 0 Report post Posted January 23 If you haven't, open a ticket. I have had a few issues and both have been resolved in less than a few days because I opened a ticket for the issue. There is nothing they can do for you if you don't open one. Quote Share this post Link to post Share on other sites More sharing options...
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