RallyV

Never really post to forums so hopefully I am observing the correct forms... Curious about people's experience with having purchased add-ons executed; mainly how long it took etc...? For example, it has been a couple days since I ordered a couple of add-ons...have had no response or contact beyond the paypal invoice, should I be expecting any contact? rough time frame? Does it just show up on server or is there a email or something letting you know its complete? Additionally I submitted a ticket regarding loading infistar, I see wait times are up to 24 hours in cases of tricky stuff or research required. Similar question, it has been a couple of days and no response beyond the automated "your ticket is registered". Should I be expecting any kind of feedback etc?... kind of afraid to submit an additional ticket, or bump the first, since that would send it to the end of the queue (which seems to be a couple days long as the ticket appears unassigned/open). First time renting a server so just have no idea what to expect really. Anyways thanks for your thoughts on the above.