ToejaM

Still no replies on tickets. Actively looking elsewhere right now.

At the moment what I have, is a server not running correctly. Would you appreciate that? I'm not a novice when it comes to computers, far from it. I've literally just come from running 5 servers on a dedicated box but I understand not everyone has experience in this area. I don't think you're reading the replies thoroughly, the problems have already been posted, tickets have already been submitted the issue here is lack of communication and with tickets being unanswered and no other way to contact, its left to this public medium. I'm glad I'm not alone on this. I can handle being patient, and no disrespect is meant but the only person replying to anything, is someone who has no idea what is going on with either end of the problems. They may have proven to you that they care and have you as a loyal customer, your server is up and running all well but the new customers, going by this thread alone feel like we're being ignored and we have issues stopping us for firstly enjoying a game we obviously love and want to play and secondly as our subscription ticks down we're literally wasting money.

I think the biggest issue here is that there is no communication from the tech team, not even an announcement which would take all of 30seconds to write just to say "XYZ service is currently under maintenance / down" as it stands people are led to believe that the tech team don't know there is a problem. Waiting 24hrs in this day and age, online is pretty bad. Surely if the tickets take that long to reply to it either means there are alot of problems or alot of customers.. then in the latter case the company can afford another for the tech team to come in and help out. I get their servers are cheap but if this keeps on much longer then I'll be happy to pay for something a little more expensive. I thought I'd try a smaller company out, thought I'd get a bit more personalized support and just as timely but its not been like that at all, first impressions are the most important. All I read from the site and mod/admin posts is be patient.. I'm ok with that, I'm just not ok with there being nil communication. It has that feeling of that this is just a side project, a hobby and a we'll get round to it when we're not watching TV or relaxing feel to it. I'm usually a guy who will pay the extra and be called a mug for doing so by going for a well known company or brand in certain things and I'm starting to wish I had done that here.

Yeah its not that, fine on other servers.

Seems like there is an issue, I've made a ticket about this to. Cant even install the beta patch.. just hangs at 10% downloading same for installing BEC aswell.

Theres four people on my server, all of us have 10000 Desync. Any ideas? All pings are fine.

Also which hive does epoch use then? Not bliss?

Bah that really sucks As we wont be using a whitelisted server, are there any other admin tools we could use with the Survival Servers for admin tools for Epoch because in my experience of running 5 dayz its next to impossible to catch a teleporter or a god mode user as with name tags off.. you just cant see who it is. Bit of a shame really, I hope TSW soon supports Epoch.

Does the normal survival server admin tool work with it?

If Survival Servers supported the Epoch mod and so did TSW I'd be all over it. I realise this is my first post but thought I'd put it out there as I'm currently looking to setup an Epoch server but with good admins tools.