I just bought the Server also and am having the same problems. I filed a ticket and I'm waiting for a response. I have had an ARK server with them for the last 2 months and haven't had any issues. I've also had a 7 days to die server and it worked just fine. Just when I try to go to the control panel it takes me to a blank white page. Just nothing there. They've been pretty good at getting back to me within 24 hours so hopefully @slith3r- what you said, that it will be accessible by tonight.