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Cygnus

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Posts posted by Cygnus

    another OMG I can't find my server post

    in General Support

    Posted

    Having the same issue....purchased a few days ago...Haven't been able to log in and play on it yet.

     

    GAME SERVER ID #18790 -=CygnusGaming=- [ PVE ] DayZ Epoch Sauerland - (1.0.5.1/125548) 

     

    IP: 167.114.64.89:10302

     

     

     

    20160611130355_1.jpg

     

    When I try to connect remotely from Arma using the IP/port....this is what I see.

  3. Server not automatically setup after order? Please read!

    in The Lounge

    Posted

    I just purchased a server (Epoch Sauerland).  I got an email immediately after I submitted my payment and I can log into and open my server control panel fine.   It doesn't seem to be responding though. The status shows "started" but undernieth the server name there is a line of text that says:  Please wait (don't exit).  I really can't do anything with it and clicking the download link for my servers PBO file does nothing.

         Should I wait a bit more or submit a ticket?   TIA

  4. Is anyone working the ticket queue?

    in The Lounge

    Posted

     I will not allow anyone on our support team that does not have the passion for helping customers and has a minimum of 5 years of experience in the support / gaming industry. 

     

     

    This is good to read.   I would much rather wait a few hours and have my issues addressed by a pro who knows what he's doing than have some entry-level call center noob googling every third word in my support ticket to try to wrap his head around what it is I'm dealing with.