I just purchased a server (Epoch Sauerland). I got an email immediately after I submitted my payment and I can log into and open my server control panel fine. It doesn't seem to be responding though. The status shows "started" but undernieth the server name there is a line of text that says: Please wait (don't exit). I really can't do anything with it and clicking the download link for my servers PBO file does nothing.
Should I wait a bit more or submit a ticket? TIA
This is good to read. I would much rather wait a few hours and have my issues addressed by a pro who knows what he's doing than have some entry-level call center noob googling every third word in my support ticket to try to wrap his head around what it is I'm dealing with.