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Pat

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Posts posted by Pat

  1. Looks like we're good to go on those IP ranges, green across the board on our end.

     

    Waiting on confirmation from data-center for complete resolution on the matter as their ATS (Automatic Transfer Switch) failed to swap over to backup generators during a power outage. 

  2. Sadly mie is also doing what ebvenoms was doing, no matter how many times I stop/start/restart or purge CMD and Mod folders it constantly tells me the server is 268.255 and tells me it's out of date. Can't see it on the ingame menu anymore either being that it's out of date and the new update is supposed to hit sometime today as well, guess I will wait for that to hit first and see if somehow SS's dashboard decides it's time to update my server, or I will have to pop in a ticket too I guess. 

     

    GAME SERVER ID #48745 

    btw, not that it matters since i haven't put in a ticket yet :P def some sort of issues going on with the updating.

     

    Just post a ticket over on our support and we can look into it for you :)

  3. We're working with the datacenter techs now. After reviewing the machine in question we've concluded there are no software/OS related issues causing these reboots. That machine will most likely go down once more (shortly) to perform a hardware swap for the power supply and will be back up shortly after that process has completed!

  4. Taking a look at your output.log (found at /7DaysToDieServer_Data/output_log.txt)

     

    This is the error preventing the server from starting fully. You may want to try a validation (to restore everything from steam) and then attempt to install the mod again.

    
    2017-09-03T09:13:38 12.146 ERR Loading and parsing 'blocks.xml' (Model '#Potato?PotatoPrefab' not found on block with id 260)
    2017-09-03T09:13:38 12.147 ERR Loading of blocks aborted due to errors!
    2017-09-03T09:13:38 12.152 ERR   at BlockShapeModelEntity.Init (.Block _block) [0x00000] in <filename unknown>:0 
      at BlocksFromXml.CreateBlocks (.XmlFile _xmlFile, Boolean _fillLookupTable) [0x00000] in <filename unknown>:0 
    2017-09-03T09:13:39 12.613 ERR Loading and parsing items xml file (Unknown block name 'wallTorchPlayer' in use_action!/  at ItemActionPlaceAsBlock.ReadFrom (.DynamicProperties _props) [0x00000] in <filename unknown>:0 
      at ItemClassesFromXml.CreateItems (.XmlFile _xmlFile) [0x00000] in <filename unknown>:0 )
    2017-09-03T09:13:39 12.615 ERR Loading of items aborted due to errors!
    2017-09-03T09:13:39 12.615 ERR   at ItemActionPlaceAsBlock.ReadFrom (.DynamicProperties _props) [0x00000] in <filename unknown>:0 
      at ItemClassesFromXml.CreateItems (.XmlFile _xmlFile) [0x00000] in <filename unknown>:0 
    Exception: Block with name 'treeTallGrassDiagonal' not found!
      at BlockPlantGrowing.LateInit () [0x00000] in <filename unknown>:0 
      at Block.LateInitAll () [0x00000] in <filename unknown>:0 
      at WorldStaticData.Init (System.String _name, .XmlFile _xmlFile) [0x00000] in <filename unknown>:0 
      at WorldStaticData+AB.MoveNext () [0x00000] in <filename unknown>:0 
      at WorldStaticData+JB.MoveNext () [0x00000] in <filename unknown>:0 
      at GameManager+UQ.MoveNext () [0x00000] in <filename unknown>:0 
      at GameManager.Awake () [0x00000] in <filename unknown>:0 
     
    (Filename:  Line: -1)
    
    2017-09-03T09:13:39 13.081 INF Atlas reset took 253 ms
    2017-09-03T09:13:39 13.082 INF Atlas load took 442 ms