Thank you for your help. Can you describe the process for switching servers? I'm not sure what you mean. We have only one server with Survival Servers.
The server was built shortly after I placed an order, but the on the server page I have the red "your server version may be outdated" message, and the server says stopped. To my knowledge the server has been been in a started state, though I did see it in an "unknown" state one time early Saturday.
I cannot access it from the game lobby, the attempt times out.
I have read the launch day thread and have tried starting the server and reinstalling the server several times, and from the instructions I am now doing the update/validate command every few hours. So far there has been no change.
Please advise.