GlowackAttack

I have played over 100 hours of Ark and I am now experiences an issue where the game no longer sees any servers, Originally I was getting a message in the upper left corner of the "Find Server" screen that says "Official Ark Servers Status: Updating to 196.0" and it would stay this way for many days. I tried reinstalling Ark, then I tried validating the install. Manually deleting all the content and then reinstalling, and every time I keep getting the "Offical Ark Server Status: Updating to 196,0" and no available servers. I tried reinstalling it one more time and now I no longer have that message in the upper left corner and there are no servers found. I CAN play offline single player. Is there something that can be done? How do I submit a ticket? I would like to continue playing the game I have so far enjoyed.