[Why does my server keep stopping?]

I put in a ticket and they were quick to respond.  So far, so good.  I will keep this post updated.  Thanks Support!

[Server frequently offline, have to manually start?]

Having the same issue.  Just made a post before I saw this one.

[Why does my server keep stopping?]

As the title says, my server keeps stopping.  Is there a feature where if I or my friends don't logon over a certain period of time, the server automatically stops?  If so, how do I change that and also, that's not what I though I was paying for.  Me and my friends have varying and untraditional schedules and sometimes aren't online on a regular basis.  My assumption was that I was paying for a server to be available whenever wanted.  That does not seem to be the case.  

Any information that may lend dome clarity to this is appreciated.