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Message received from support ticket. It's redundant, but make sure you follow the instructions CAREFULLY Stop your server from the panel. Log in to FTP using WinSCP (a free FTP software) using the connection details found in the "FTP Details" section of the game server control panel. Download link for WinSCP here http://winscp.net/eng/download.php Download and open up the SpaceEngineers-Dedicated.cfg which can be found in the "Instance\" directory (Note: I didn't have this setting, and had to add it manually in the Session Settings section) Also download and open up your current saves "Sandbox_config.sbc" which can be found in the "Instance\YOUR_SAVE" directory (you can also just simply delete this file and allow a new one to be generated)