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Upload Dino Disabled -- Not Working


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Hello, recent customer here.

I opened a ticket was told they would research it and get back to me, so I figured I'd go to the community. I couldn't find a post on this problem so forgive me if I'm double posting.

I have prevention enabled for dinos on upload and download (see picture) and also "No Transfer From Filtering" checked in the advanced settings on both of my servers (in cluster). For some reason people are still able to upload their dinos from cluster servers but not download them, causing the dinos to be lost in the ether and causing more custodial problems than I would like for my admins to keep the experience smooth for players.

So my question is -- is this a known bug unsolvable bug, a bug with a fix or am I experiencing something unique? Someone had complained it was broken, so I made sure my settings were correct--they were--and then an admin tried to do it themselves with the same issue. Downloaded just fine, can't upload.

To be clear I want to prevent the download altogether. I DO NOT want dino transfer, only of eggs.

Any help is appreciated, thanks all.

My Best.

(My ticket is 314634 if a CSR sees this.)


EDIT: I meant upload. I ironically I said "to be clear" and used the wrong word. I want to prevent UPLOAD of dinos altogether from my servers. Download is already being prevented as it should be.

post-6083-0-76064300-1488908306_thumb.png

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I am having issues where we can upload dino's but can not download them to any server outside my cluster. I have filtering unchecked to allow this to happen but it isn't. All they have told me is basically try it without mods so I took the mods off the server and now it wont load the server at all. It just sits there and says loading...

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Hello, recent customer here.

 

I opened a ticket was told they would research it and get back to me, so I figured I'd go to the community. I couldn't find a post on this problem so forgive me if I'm double posting.

 

I have prevention enabled for dinos on upload and download (see picture) and also "No Transfer From Filtering" checked in the advanced settings on both of my servers (in cluster). For some reason people are still able to upload their dinos from cluster servers but not download them, causing the dinos to be lost in the ether and causing more custodial problems than I would like for my admins to keep the experience smooth for players.

 

So my question is -- is this a known bug unsolvable bug, a bug with a fix or am I experiencing something unique? Someone had complained it was broken, so I made sure my settings were correct--they were--and then an admin tried to do it themselves with the same issue.     1)  Downloaded just fine, can't upload.

 

2 )  To be clear I want to prevent the download altogether. I DO NOT want dino transfer, only of eggs.

 

Any help is appreciated, thanks all.

 

My Best.

 

(My ticket is 314634 if a CSR sees this.)

1 ) Uploaded to the Obelisk/Loot Drop but isn't there to download when you get to the other server in your cluster ??  or are you trying to prevent outside transfers ?

2) In Advanced Launch Parameters you should also check

*No Transfer From Filtering

Toggling this option will limit download/upload of character/item/dino data to your Cluster

 

We have an issue that is caused by one of the mods that puts in an extra step when transferring , so I suggest a Mod is your problem . Remove them one at a time to troubleshoot your issue .

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1 ) Uploaded to the Obelisk/Loot Drop but isn't there to download when you get to the other server in your cluster ??  or are you trying to prevent outside transfers ?

2) In Advanced Launch Parameters you should also check

*No Transfer From Filtering

Toggling this option will limit download/upload of character/item/dino data to your Cluster

 

We have an issue that is caused by one of the mods that puts in an extra step when transferring , so I suggest a Mod is your problem . Remove them one at a time to troubleshoot your issue .

1) The first one, but that's besides the point. I don't want anyone to be able to upload their dinos in the first place. I only want people to travel ARKs in the cluster with the items they have. Outside transfers shouldn't be an issue because of 2)

 

2) Already done, I said that in my OP :(

 

I may have to troubleshoot this way but it doesn't really make sense to me -- none of the mods deal with this at all, but I know that's not unheard of.

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