SFLtCol 0 Report post Posted April 17, 2013 I have officially filed a complaint with the BBB. I purchased a server nearly two weeks ago based on the advertisement that we had "full customization" only to find out that certain files aren't able to be added or moved, the MySQL database is limited on what you can change and I had a now "not working server" due to incomplete installation of a mod. Fast forward to today, my server is still down...haven't even been able to play vanilla dayZ and the technical support is MIA. They have responded to the ticket, promised with deadlines and not followed through. SS is a popular host that is currently dwindling in popularity and customer satisfaction. I have given all chances for a resolution, and STILL AM WILLING TO ALLOW FOR ONE should it be offered. I posted in a topic last night in response to other customers issues and had my post deleted. All I can say to whomever made this ignorant decision is prove us wrong, that is all I am asking. I want a service I pay for, nothing more.....nothing less. Tony Share this post Link to post Share on other sites More sharing options...
Oscar Juliet 0 Report post Posted April 17, 2013 I apologize about the inconvenience. Please read this topic. It is your choice to do as you see fit. I do not agree with your approach and feel your attitude is slightly out of line. viewtopic.php?f=8&t=625 -Oscar Juliet Share this post Link to post Share on other sites More sharing options...
SFLtCol 0 Report post Posted April 18, 2013 Hey OJ, once again I didnt ask for your opinion. You dont have to agree with me and "my attitude" is in response to the fact that not only am I paying for something I have been promised and not receiving, but you have decided that my post made last night was yours to censor. You are a forum mod, moderate things that need be and leave the other alone. You represent a company and clearly have no business sense offering your opinion on what you think I should feel or do in response to my issue. Dude, take the chip off of your shoulder and learn your role. If you have nothing positive to offer do me a favor, leave my posts alone. I dont have any need of a moderator trying to throw their weight around in a public forum. Share this post Link to post Share on other sites More sharing options...
Oscar Juliet 0 Report post Posted April 18, 2013 I represent myself and only myself. My opinions are of my own and I do this on a volunteer basis. Title of moderator or not I am just another customer/volunteer who wishes to help people. I can't imagine life not helping people. I am a volunteer EMT that is my job. If you do not want my help then continue your actions. If you want my help then please tell me what you have tried to modify prior to the issues. I may be able to help you get it back to the original state so you can use your server. Share this post Link to post Share on other sites More sharing options...
SFLtCol 0 Report post Posted April 19, 2013 My issue has been resolved as of yesterday. Share this post Link to post Share on other sites More sharing options...
Oscar Juliet 0 Report post Posted April 19, 2013 I am glad to hear it. For future use always log incidents and when they occur. Also log every change you make and when you did so. That way you can copy and paste your log into the support ticket or here on the forum and it is easier to find out where something may have gone wrong. Share this post Link to post Share on other sites More sharing options...
Viserion 0 Report post Posted April 20, 2013 "Post Doesnt Matter anymore Sorry :P" Share this post Link to post Share on other sites More sharing options...
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