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Server Crashed - "Unknown" status for 20 minutes. can't reboot


SmoothestMango

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Title covers it. I get everything being really busy, but I wouldn't have expected server instability. Especially given the intended DDoS protections.

With the status on unknown i can't "start" or "stop" the server, and all my attempts to restart have zero affect. It just remains unknown. 

Update: I haven't been playing today, but twice I found the server "stopped", and I "launched" it to return to it available status. Both times i returned about an hour later to find it stopped again. Definitely still some shenanigans going on. I just restarted the server with a server update incase there was something new. Server is live again, but we'll see if that holds.

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6 minutes ago, Goddesps said:

Out of curiosity, where is your server located?

LA. I also tried to FTP in earlier when it said “Started” status but the connection failed. Somethings wrong on the survival servers end because it seems other peoples community servers are still up at other host sites. 

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On 1/21/2024 at 2:11 PM, SmoothestMango said:

I found the server "stopped", and I "launched" it to return to it available status. Both times i returned about an hour later to find it stopped again. Definitely still some shenanigans going on. I just restarted the server with a server update incase there was something new. Server is live again, but we'll see if that holds.

this has been happening to me continuously every hour or two, sometimes multiple times an hour, it just crashes and there is nothing i can do with it, im at the point where i dont even care about the progress ive made now i just want a damn refund for the server because even though its "dedicated" my friends and i cant play any time we want. i have to manually log in and restart it every so often. every time one of my friends wants to play i get a discord message from them asking me to restart it or check the status and if i had known that my friends basically couldnt play on our server unless im actively managing it every 15min to 2 hours i would have just run one in the backround from my own computer.

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