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Found 3 results

  1. Hi, I know that server backups are only kept for 30 days - just wondering if there is any way to recover them after the 30 days? I went on an accidental hiatus and have lost all my stuff, thanks!
  2. Hello, so I was just wondering.. is there a way to make our server save more backups? And save the world more often? We are paranoid now with mods messing it up. We've had two occurrences that the server just freezes, says its still online then we have to go into it and restart it.. and every time we log back in the structures and all modded content is gone, even dinos. Only things that remain are vanilla tames and structures. We always have to do backups in order to get the server back on its feet, and today we had to do a backup from all the way at 7am when it went down around 9pm... We have 20 people playing on our server.. and we need help with this issue. Also, why is there no update notifiers??? LIKE HELLO? Our server goes down constantly for mod updates and not once does it warn people.. we have to do manual restarts all the time for them. Our player base really wants warnings.. Paying nearly 42 a month for a 50 slot server.. we expect more. All we've had are so many issues and barely any help. It's like tech support has just given up.
  3. ​Last night the server kept stopping. I would have to restart it. Eventually its just stopped working over all, restart didn't work. Eventually, once I got it back up and running the server did not have any saves on it, brand new start. And now even if I start a new character it does not save. ​Please help. Ticket Number: #609872 Server ID: 58383