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wardwick

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Posts posted by wardwick

  1. Before the trolls jump in I need to throw out there that I worked as a VP for a global software (SaaS) (Hosting) company based out of Australia. 

     

    With that said... stop your damn crying. It's a new game. Every game has issues, especially with integration. People getting upset about 2 days of downtime have no clue what it's like to run a server farm and keep everything smooth. Imagine playing catch with an MLB pitcher, but the pitcher is moving constantly and you are moving as well. It's not a simple keystroke and bam! you are running a server. You have to allocate, track and maintain bandwidth, speed, memory and of course UPDATES. Some of those updates don't like your system. Some of those updates decide they are going to kick your system in the tea bag.

     

    You people need to relax, unplug and get your priorities straight. I paid for 6 months in advance, it's no big deal! I submitted one ticket! (That's all) Software by its very nature is a beast, unless you have the skills to program, integrate and work on networks and manage server farms then you seriously need to calm down and breathe.

     

    They will get it fixed, it's in their nature to do so. No one wants the servers up and running more than they do. They are not trying to troll you. No amount of bitching, complaining or threatening is going to make it better. No you don't get a refund! Read the damn contract! Stop being asshats and go outside... get out of the basement... be somebody.

    I agree with this gentlemen/lady (not sure which).  The same thing happened with ark when everyone was jumping ship from officials and flooding the unofficial server hosts  renting servers.  The grass is always greener on the other side as they say.  

  2. I do not wish for a refund or abandoning the provider either. The grass is always greener on the other side.  I saw someone mentioned host havoc and I can say they have the same issues every now and then.  Server failures happen sometimes and I am sure they will have it situated soon.  However I do wish they would keep us informed or give us an eta like CGarret suggested.  Just the communication as to whats happening and such is enough for most and would probably answer about 80% of their support tickets in one go heh.