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Server Stuck On Start #865940 |
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Hello,
My server is currently stuck on "start" after trying to update the parameters of the server like the names/password. Please advise if you can get this fixed, or if it is on my end.
Thanks,
Aaron
Aaron Reckinger
If we could get this fixed within the next hour, it would be greatly appreciated. I don't particularly appreciate paying for a service, and not receiving it or being able to use it. Especially considering this is subscription based.
If we could get this fixed within the next hour, it would be greatly appreciated. I don't particularly appreciate paying for a service, and not receiving it or being able to use it. Especially considering this is subscription based.
Did you make any server config changes or only the changes in the control panel?
Hi Luke,
Only changes in the control panel. I did not switch map or anything.
Thanks,
Aaron
Hi Luke,
It would seem that when "start" is clicked on as well, it is stuck. It just says to "please wait (don't exit!)". So the server won't get back starting up. Hopefully we can get this resolved quickly.
Thanks,
Aaron
SteamCMD did not install the server files. Which is why that was happening. The files are being added now.
Refund has already gone through and my service has been cancelled. False advertising of instant, and was not provided the service purchased.
Glad you got it figured out though....
Our support ticket system has been moved to your control panel. Please click here to open a new ticket.
Please reference #865940 so our staff can look up this ticket when replying in the new system.
Thank you for your patience while we transition to the new system!