Ryan Pennington 359 Report post Posted August 24, 2020 If you are having any trouble updating, post here. Please do not create a new thread. Share this post Link to post Share on other sites More sharing options...
ksajosh 0 Report post Posted August 24, 2020 My server has been running task "new" for about an hour. Are you able to reset it or something? Share this post Link to post Share on other sites More sharing options...
AA fromNY 0 Report post Posted August 24, 2020 GAME SERVER ID #113701 Server cant be found when searching - submitted ticket for full explination Share this post Link to post Share on other sites More sharing options...
Dr3amCircl3 1 Report post Posted August 24, 2020 Also not seeing my server in the list of online servers:Â Game Server ID(s) #:Â 114046 Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted August 24, 2020 Try restarting, we're addressing a few issues. Dr3amCircl3 1 Share this post Link to post Share on other sites More sharing options...
ThottieBoo 0 Report post Posted August 24, 2020 Server wont start GAME SERVER ID #114090 Share this post Link to post Share on other sites More sharing options...
lugore 2 Report post Posted August 24, 2020 Got mine up and running, just need assistance in getting into FTP and adding admin controls in game.  Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted August 24, 2020 We have an FTP guide here, works for all of our games: Â Share this post Link to post Share on other sites More sharing options...
lugore 2 Report post Posted August 24, 2020 3 minutes ago, Ryan Pennington said: We have an FTP guide here, works for all of our games:  Fantastic, will work on that now. Also need help on whitelisting myself to run the admin console. After that i should be set to take over the world. Thanks again  Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted August 24, 2020 Read my post here for some further clarification  Share this post Link to post Share on other sites More sharing options...
AA fromNY 0 Report post Posted August 24, 2020 GAME SERVER ID #113701 Had one of your employers lock our server to look around. He unlocked it but server still not working. Stuck at "Started / loading". We stopped it, updated it, and restarted but have the same issue  Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted August 24, 2020 You got rid of important variables in the Game.ini when you edited via FTP, please create a support ticket for account specific support or wipe your Game.ini by pressing green Save & Restart Share this post Link to post Share on other sites More sharing options...
lugore 2 Report post Posted August 24, 2020 So I am in filezilla and have followed the guide to a T but am still getting the critical connection error saying i am not logged in on the second response. Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted August 24, 2020 Change your FTP password Share this post Link to post Share on other sites More sharing options...
ThottieBoo 0 Report post Posted August 24, 2020 Server started but stuck on loading process, no editing has been made GAME SERVER ID #114090 Share this post Link to post Share on other sites More sharing options...
lugore 2 Report post Posted August 24, 2020 12 minutes ago, Ryan Pennington said: Change your FTP password That worked! Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted August 24, 2020 11 minutes ago, ThottieBoo said: Server started but stuck on loading process, no editing has been made GAME SERVER ID #114090 It wasn't stuck. It takes 5-10 minutes - normal server startup. ThottieBoo 1 Share this post Link to post Share on other sites More sharing options...
FlintStryker 0 Report post Posted August 24, 2020 Server is loaded and ready, but we are still unable to connect to the server. Sits at loading screen indefinately. 113781 Game server ID Share this post Link to post Share on other sites More sharing options...
ReaperN 0 Report post Posted August 24, 2020 How do you actually get access to the admin controls in game? Share this post Link to post Share on other sites More sharing options...
WastelandMafia 0 Report post Posted August 24, 2020 Brand new server is not starting, no editing done to game files/admin stuff Share this post Link to post Share on other sites More sharing options...
lugore 2 Report post Posted August 24, 2020 6 hours ago, ReaperN said: How do you actually get access to the admin controls in game? From my understanding there currently is no admin control during closed alpha. Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted August 24, 2020 Questions here on the forum about starting/loading can be made via support ticket so we can look into it. Share this post Link to post Share on other sites More sharing options...
WastelandMafia 0 Report post Posted August 24, 2020 Opened a ticket Ryan, thank you Share this post Link to post Share on other sites More sharing options...
lugore 2 Report post Posted August 24, 2020 Hey Ryan is boosting or anything to help stop crashes available? Or is that on the Dead Matters side? Share this post Link to post Share on other sites More sharing options...
ChesterBoyPR 0 Report post Posted August 25, 2020 Estoy casi seguro que es Dead Matter neeed soon a fix that it... i have the same problems in my "Latinos en America" server and on another US Oficial too Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted August 25, 2020 Crashes and performance issues are mostly out of our control. Share this post Link to post Share on other sites More sharing options...
lugore 2 Report post Posted August 26, 2020 I am now having issues where I cant get my server up at all. No changes, but server will not get out of loading. Have validated/updated and all i know to do. Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted August 26, 2020 That's a very general and account specific thing. We don't really diagnose over the forums. Please submit a support ticket for this type of support. Topic closed as it's getting off track. Share this post Link to post Share on other sites More sharing options...
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