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Server stuck in update loop for few hours...


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Active task is running Your game server is currently working on task "start" which started 07/17/2020 19:05:15 PST. Control panel functionality will be limited until this task is completed. 

Any ideas how to atleast restart the server? It bugged a little. It says server is live but it's not and it still has task note. Can't do anything coz panel is locked and I scheduled start of my server today for the community lol.

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  • 1 month later...
  • 2 weeks later...

I have had this same issue for the last three updates I have started.  Sadly also because they do not respond to tickets very fast; the server I run is offline for 4ish hours.

Additionally as a side issue the update process is a bit buggy under Rust also.  I have had several ticket exchanges with them and nothing has ever been done to fix it.

For example; when I first joined I was told that to get Oxide updated you simply change setting Mod to no mod and run update; then stop and restart with Mod to Oxide.... this has not worked every time... it is sketchy and sporadic.  Later i was told to delete some directories on the server which would force the Oxide to update; then again later they told me something else and sadly I cant recall it..... either way I cant seem to get a solid process to run my updates and NOW this lockup adds more complexity to the process.

No matter now because of the lockup I have to write a ticket EVERY update and wait 4ish hours.

 

I wrote my own steps and these fail me all the time now:

On the survivalserver control panel:
 - Select Mod as No Mod 
 - Edit Server Title (if required)
 - Edit Map information (if required)
 - Select Run Update (this is the rust update; run update every wipe)
 - Click on Save and Restart button on bottom of page

=> Once server is operational refresh the control panel and continue below

 - Refresh SurvivalServers page
 - Select Mod as Oxide
 - Click on Save and Restart button on bottom of page

 

Later after advice of another support rep I added these steps above those steps:

Using the FTP delete the following:
 - The below action takes time do not get ahead of it as it is important to wait!!!
   - Folder Delete: /steamcmd & /steamapps (this forces a reload of Oxide)
 

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