Lindsay27 2 Report post Posted August 31, 2019 Anyone else getting this error? I need to restore to a back-up. I can't seem to submit a new ticket right now either. Quote Share this post Link to post Share on other sites More sharing options...
Rxpain 1 Report post Posted August 31, 2019 I am getting the same issue. I submitted a ticket yesterday regarding this. Received a response that the backups had been restored, but still showing re-caching list. Now when I try to access the support tab, when I click to sign-in no fields show up for me to log in. Tried to access it on multiple browsers also. Quote Share this post Link to post Share on other sites More sharing options...
Lindsay27 2 Report post Posted August 31, 2019 Uh oh, not a good sign that yours hasn't been fixed yet then. Quote Share this post Link to post Share on other sites More sharing options...
Rxpain 1 Report post Posted August 31, 2019 Yeah, and I was initially thinking that it was just the one server that I have rented. But when I accessed the control panel for the other servers, they are all also showing re-caching list. I updated my support ticket with this information, but that was yesterday at 12 noon CST. No response as of yet to that, and it was 24 hours ago. Quote Share this post Link to post Share on other sites More sharing options...
Lindsay27 2 Report post Posted August 31, 2019 Well, Support Tickets are working again for me so I submitted a ticket for this. Rxpain 1 Quote Share this post Link to post Share on other sites More sharing options...
Rxpain 1 Report post Posted August 31, 2019 Good, hopefully some more attention will get onto this with another ticket regarding this issue. Lindsay27 1 Quote Share this post Link to post Share on other sites More sharing options...
Nick 51 Report post Posted August 31, 2019 We are currently working on getting the back up server functioning again! Sorry we have been doing some maintenance on our back end the last few days that is why some features have been unavailable at times. Quote Share this post Link to post Share on other sites More sharing options...
Willows 2 Report post Posted September 2, 2019 Yeah i have this same issue. Woke up this morning to only my valguero server being rolled back to day 1 and having no access to backups to restore my server. Everyone is off today because of Labor Day. Do you know what happens when you force gamers to interact with the public? They get hostile. Please let my community get back online Quote Share this post Link to post Share on other sites More sharing options...
Capps 43 Report post Posted September 10, 2019 On 9/2/2019 at 10:40 AM, Willows said: Yeah i have this same issue. Woke up this morning to only my valguero server being rolled back to day 1 and having no access to backups to restore my server. Everyone is off today because of Labor Day. Do you know what happens when you force gamers to interact with the public? They get hostile. Please let my community get back online If you are still having this issue, please submit a support ticket so we can look into it! Quote Share this post Link to post Share on other sites More sharing options...
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