Baldain68 1 Report post Posted August 2, 2019 I keep getting a 9999 ping in the server list. Random stalls and disconnects in game. I stop and start the server, and most of the time it does not solve the problem. Has anyone else had a 9999 ping? I live 30 miles from the server farm BTW. Dd210966 1 Quote Share this post Link to post Share on other sites More sharing options...
Chocobeau 6 Report post Posted August 3, 2019 While proximity can make a huge factor in determining latency and connection issues, this is not always the case. What is the specific game server for your account, so that I can take a look into it and see what the problem may be? Quote Share this post Link to post Share on other sites More sharing options...
Baldain68 1 Report post Posted August 7, 2019 GAME SERVER ID #92631 Quote Share this post Link to post Share on other sites More sharing options...
Baldain68 1 Report post Posted August 7, 2019 I shut the server down for a night. It is now at 1248. Quote Share this post Link to post Share on other sites More sharing options...
Nick 51 Report post Posted August 8, 2019 The server will show 9999 ping as a bug. I see that often as well and whenever I connect to the server the ping is much lower. Does the pause menu show that the ping is high when in game? Quote Share this post Link to post Share on other sites More sharing options...
John J 0 Report post Posted May 23, 2022 I keep getting a 9999 ping in the server list also and it Random stalls and disconnects in game. I stop and start the server, and most of the time it does not solve the problem. Quote Share this post Link to post Share on other sites More sharing options...
StealthyMartian 64 Report post Posted June 6, 2022 For the ping on PlayStation it will show 9999 till their system caches the correct ping. If you still have issues thou let us know in a ticket. Quote Share this post Link to post Share on other sites More sharing options...
PattyD 0 Report post Posted June 12, 2022 I'm also having the same issue can't connect to the server at all Quote Share this post Link to post Share on other sites More sharing options...
StealthyMartian 64 Report post Posted June 12, 2022 11 hours ago, PattyD said: I'm also having the same issue can't connect to the server at all Please submit a ticket and we can look into it. There was a recent update today so make sure to update your server to the latest build. Quote Share this post Link to post Share on other sites More sharing options...
SandraGomes 0 Report post Posted June 17, 2022 Os servidores NA estão todos com o Ping 9999. Não consigo acessar nenhum, pois retorna com conexão expirada. Serves que acessei e estão ruins agora: NA-PVE-PS4OFFICIAL-FJORDUR1797 NA-PVE-PS4OFFICIAL-FJORDUR1786 NA-PVE-PS4OFFICIAL-FJORDUR1812 Meu boneco ficou preso em um desses servidores e agora não consigo mais acessar. Quote Share this post Link to post Share on other sites More sharing options...
DanielMourao 0 Report post Posted June 17, 2022 DOZENS OF SERVERS ON ARK PS4 HAVE 9999 MS AND I CAN'T PLAY ANYMORE. My server is NA 1772 and I have been unable to play for 2 days (This morning around 9 to 10 am the server had a normal ping and I was able to enter but eventually the server had a timed connection and the server again had 9999 ms) Quote Share this post Link to post Share on other sites More sharing options...
Luke 13 Report post Posted June 17, 2022 Please submit a ticket if you are having issues with your server. Quote Share this post Link to post Share on other sites More sharing options...
Dd210966 0 Report post Posted August 3, 2022 Same can't join server at all Due to ping 9999 NA-PVP-PS4Official-CrystalIsles-SmallTribes136 Quote Share this post Link to post Share on other sites More sharing options...
curtis 0 Report post Posted September 3, 2023 So I have an unoffical ps server and throughout the whole day today it's been letting me get on for about 20 minutes then it will freeze or lag me out and when I go to join again it says my ping is 9999 and sometimes it won't even show up.. I have randomly been able to get on maybe 4 times today all for 20 to 30 minutes a piece. I need help what can I do. I'm playing on the ps5 BTW. My server is Smith boyz in crystal isles Quote Share this post Link to post Share on other sites More sharing options...
StealthyMartian 64 Report post Posted September 3, 2023 Please submit a ticket and we can take a look into what may be causing this problem. Quote Share this post Link to post Share on other sites More sharing options...
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