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Cannot find server/Ark version


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I cannot find my server in the Ark/Steam server list.   It has been almost 24 hours since I ordered it.  

 

My control panel for the ark server says next to the Valguero map "Ark Version ???"

 

I have had a server before and I know that should be like the current version 297.64.   No matter how many times I update/validate/opt in for summer event, nothing seems to put the version in.

 

I think this is why my server is not visible on the steam list but I am not sure.

 

Any suggestions?

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  • 1 month later...

I ordered a server today as well and cannot see it either. As of now I cannot do anything and I am awaiting support to help me.

I did find the porblem and my guess is that you have the same problem; The IP and port my server uses is already used by a Rust server. Therefor I cannot connect nor even see my server in either the ARK's server browser nor the Steam server browser. And when I press Launch in the control panel which should connect you to your server but instead it want to connect to that Rust server.

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  • 3 weeks later...

We've taken care of this for you, per your support ticket!  Please let us know if we can do anything else for you.

1 hour ago, Treese12 said:

I am having the same issue with the ip being a rust server and ark version ???

 

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  • 9 months later...

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