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A problem with my purchase


Elanwye

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Hello folks at SS!

 

Not sure if this is the right place to post this so I apologize if it isn't. I just purchased a server about 15 minutes ago and while the payment went through on Paypal and through my bank (both completed, not pending) it still says it is Pending on the Survival Servers website. I can access my account on the main site but it hasn't registered as completed there either, just says it's pending. I'm hoping to get this fixed asap as I have a short time window to play today, and I have to get mods set up too.

 

Thanks in advance for any help!  :)

 

Edit: I still have the original purchase page open, it's refreshing endlessly. 

Edit2: I completely missed the Support Center, so I'll go ahead and submit a ticket.

Edit3: My problem's been resolved, just took some time. Thanks everyone!

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