peterng 1 Report post Posted February 20, 2018 Hi, Hope all is well. This is a high priority follow up with the ticket number: 100487 I have asked to move to another machine with a clear request that please retain the same IP address. A technician helps me this morning and he moved our server to another location (Seattle instead of LA), which causes the IP to change. Please correct me if i'm wrong, my understanding is that you guys may have a range of reserved IP address so you can assign it to any server as possible. That's what Steven White helped me before. IP changes will affect us a lot, since i've donated to have that specific IP to be on top of the game launcher, plus we are losing our rank in GameTracker (we are in a very good standing). Not to mention there are some other setups based on that IP address. Please help change our server back to the previous IP address: 45.34.1x1.1x0. Thanks a lot. Quote Share this post Link to post Share on other sites More sharing options...
StealthyMartian 64 Report post Posted February 21, 2018 I believe we were able to fix this via support ticket? If you are still having issues please let me know. Quote Share this post Link to post Share on other sites More sharing options...
peterng 1 Report post Posted February 21, 2018 Please check the support ticket, im still having issue with the new server, files need to be verified and server not restart after 4 hours Quote Share this post Link to post Share on other sites More sharing options...
StealthyMartian 64 Report post Posted February 21, 2018 It is now fixed up. Quote Share this post Link to post Share on other sites More sharing options...
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