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Server won't STOP


Supersno

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I am having problems...again. The server I rented won't STOP in order to apply value changes. I can't be the only one this is happening to. Unless I'm mistaken and I don't need to stop it to update value changes. Any info would be greatly appreciated. 

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I'm having the same issue.  This is my first day subscribing to Survival Servers, and I haven't played more than an hour because I've been either booted, or, as it is now, my server is getting a message saying an active task is running and STAFF INTERVENTION LOCK.  I'm assuming this is because my server went down, and I rebooted my computer, so now the server is trying to complete the last task because it didn't shut down properly.  But that's just an assumption - I'm not a computer/IT person.

 

I would love to know what the solution is:  it hasn't been 24 hours since I paid for the service and I'm wondering if I made the right choice in server hosts?  (I've submitted a ticket and I'm waiting for a response.)  

EDIT:  Ok, just got a response back, and it looks like this is really my fault (locked up my server through my own impatience, I think).  Everything looks back online.

 

Quick response!  And thanks to Steven the account manager!  And my server teammates thank you!

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