DNL not updating properly to the latest version?

[Ryan Pennington 359]

Known issues -

• When multiple customers are updating at the same time, the steamcmd (the tool we are required to use to fetch updates from Steam servers) could be very slow, causing large time delays


• When multiple customers are updating at the same time, steamcmd could error out (something we have reported to Steam already)


• There's excessive disk i/o on the server (rare withour ultra fast RAID SSDs, but does happen on popular updates)

Things to try BEFORE POSTING -

• If a new DNL update just came out, please be patient. Try again after 20-30 minutes, it may take a couple hours to update due to the sheer volume of people updating.


• If your server just fails to start, this is a different issue, please create a support ticket.

Stuck on Loading (in control panel) for more than 20 minutes?

• Please submit a support ticket so we can take a look!

We do apologize for any delays in DNL updates.

 

There may be other issues other than the ones listed above, so please read all of the other pinned forum topics if you think the issue may be something else OR just create a support ticket, reply here, or Tweet us!

[Derrin 3]

90% of the time it is not a problem on survival servers end. It is a DNL and steam problem. Increased bandwidth on their part would help a lot.