Palaisy 0 Report post Posted June 13, 2017 OKay so we switched to Ragnarok map but it is showing up as ShooterEntry not Ragnarok is it not loading properly? but scorched earth shows up fine. Ticket #789329 User Hotshot Quote Share this post Link to post Share on other sites More sharing options...
Armorra 0 Report post Posted June 13, 2017 Same issue here trying to load Ragnarok. The server say it's online in the control panel, but no one can connect. Map is listed as ShooterEntry and my server name is showing up as "ARK #174103 - (v258.8)" with 0/70 slots when it's only a 10 slot server. Quote Share this post Link to post Share on other sites More sharing options...
Armorra 0 Report post Posted June 13, 2017 After loading up The Center and then switching back to Ragnarok, it finally loaded properly. Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted June 13, 2017 Please let us know game server IDs so we can take a look. I haven't been able to detect the core cause of this yet. Quote Share this post Link to post Share on other sites More sharing options...
Blaiddgwyn 0 Report post Posted June 13, 2017 "Failed to load MOD ID" issue still happening we've tried everything :/ now when we switch to the Ragnarok server it just says Shooterentry with 70 slots when we have 10 192.99.47.99:18615 <- Server IP Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted June 13, 2017 Fixed. I ran a steamcmd clear and re-updated the server. Looks like a corrupted update. To anyone with issues loading Ragnarok, please try this Blaiddgwyn 1 Quote Share this post Link to post Share on other sites More sharing options...
Firecat267 1 Report post Posted June 14, 2017 I tried the Steamcmd clean option when i restarted my server. (Server id #42302) But we keep getting the error message "Failed to install mod map" when we try to join it. Is this a server issue or a client one? We have tried reinstalling the map on our steam clients. Anyone have any insight in this? Quote Share this post Link to post Share on other sites More sharing options...
kelmar6821 0 Report post Posted June 14, 2017 I replied to another thread with my problem. It is the mod map error. Server ID 26992 We're having the same problem We were previously running the ragnarok mod map. We started getting this error with the new update. I have: 1) Removed custom launch command line from control panel 2) Swtiched to official ragnarok map in control panel drop down 3) Removed map mod id for old ragnarok in control panel 4) Checked every mod ID on control panel to make sure they were all valid When that didn't work I tried steamcmd and mod folder cleans from the control panel. That has not solved th issue for me. Server ID 26992 According to this post the switch form mod to official maps is keep player structures saves dinos etc. https://survivetheark.com/index.php?/forums/topic/199625-ragnarok-unofficial-servers/ Quote Share this post Link to post Share on other sites More sharing options...
Darien 0 Report post Posted June 14, 2017 Have a thread about this but post here aswell. We keep getting "failed to load mod map" on Ragnarok Everyone who tries to join our ragnarok server keeps getting this problem "failed to load mod map" Our Island server workes fine but Ragnarok dont. Please help. Our Server IP: 89.163.148.213 ID #40643 Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted June 14, 2017 I tried the Steamcmd clean option when i restarted my server. (Server id #42302) But we keep getting the error message "Failed to install mod map" when we try to join it. Is this a server issue or a client one? We have tried reinstalling the map on our steam clients. Anyone have any insight in this? Fixed I replied to another thread with my problem. It is the mod map error. Server ID 26992 I see yours is fixed Have a thread about this but post here aswell. We keep getting "failed to load mod map" on RagnarokEveryone who tries to join our ragnarok server keeps getting this problem "failed to load mod map" Our Island server workes fine but Ragnarok dont. Please help. Our Server IP: 89.163.148.213 You need to provide a game server ID, not an IP. Quote Share this post Link to post Share on other sites More sharing options...
Darien 0 Report post Posted June 14, 2017 Ok our Game server ID #40643 Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted June 14, 2017 [Map] => Ragnarok I see it's loaded correctly. Quote Share this post Link to post Share on other sites More sharing options...
Leos 0 Report post Posted June 15, 2017 I started a server and after setting it up, the control panel says it is ready to go but when I try to find the server it is not there. #43381 Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted June 15, 2017 That is an unrelated issue. Please see the pinned threads or submit a support ticket. Quote Share this post Link to post Share on other sites More sharing options...
Mahnogard 0 Report post Posted June 15, 2017 Server #43109 After each "normal" server restart (ie, nightly), Ragnarok goes back to showing as Shooterentry with 70 slots and is inaccessible. I can fix it consistently and reliably by doing a restart with validate. It then comes back up and all is fine, until the next restart. Quote Share this post Link to post Share on other sites More sharing options...
Gojan 0 Report post Posted June 15, 2017 server #43127 i even did the cmd thing and it didnt fix it Quote Share this post Link to post Share on other sites More sharing options...
Rhavok 0 Report post Posted June 16, 2017 Ragnarok not loading. failed to load map. #43450 Quote Share this post Link to post Share on other sites More sharing options...
THEGN0ME 3 Report post Posted June 16, 2017 Ragnarok not loading. failed to load map. #43450 I am able to see Ragnarok is loaded for you and I was able to connect to character creation screen. If you continue to have this trouble Rhavok please have a ticket opened so we can investigate this issue for you. Quote Share this post Link to post Share on other sites More sharing options...
Phuzzylogic 1 Report post Posted June 17, 2017 ShooterEntry issue. I've tried everything known to man at this point. I've been on this for 6 hours. I've tried everything on this list. please help! 40663 Server ID Quote Share this post Link to post Share on other sites More sharing options...
Phuzzylogic 1 Report post Posted June 17, 2017 Fixed. This was the SteamCMD option that fixed it. Ryan Pennington 1 Quote Share this post Link to post Share on other sites More sharing options...
HighFlyer15 3 Report post Posted June 20, 2017 ID 9713We've done the SteamCMD option but we're still loading with wrong information on the browser screen. EDIT: nvm, we forgot to full stop the server when switching maps. All good. Quote Share this post Link to post Share on other sites More sharing options...
blazkvitz 0 Report post Posted June 23, 2017 My server won't start just after the update was released, my client is up-to-date, the server freeze on the Started: Loading status and then, after some time changes to Stopped.Current MAP: Ragnarok. Didn't change anything on the Game.ini and GameUserSettings.ini Already done the Clean SteamCMD Folder, no good. SERVER ID: 43569 Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted June 23, 2017 ^ just ran steamcmd wipe on your server and it fixed the issue. Quote Share this post Link to post Share on other sites More sharing options...
keety 0 Report post Posted July 2, 2017 I am getting the same error on the server we run with Ragnarok, it loaded just fine earlier, i closed it to remove a mod that got broke in the latest patch and i get the "Failed To Install Mod Map" error, I've fresh wiped mods, saved data, and just ran a steamcmd wipe to see if that is going to fix it if it does not i'll update it here in a minute or two. Does not seem to have fixed the issue, it is possible it is not accepting the input the check boxes do not work for me for whatever reason. #43349 Quote Share this post Link to post Share on other sites More sharing options...
c0mput3 0 Report post Posted July 14, 2017 Getting same issue, have tried the clear steamcmd, but hasnt worked. Any suggestions? Can i get a refund, wasted a evening try to get this server working the way i wanted. Quote Share this post Link to post Share on other sites More sharing options...
Pat 11 Report post Posted July 24, 2017 It seems in some instances the map isn't fully downloading properly. If a SteamCMD/Mod clear and a validate won't work for you, open up a ticket and we'll get it resolved ASAP. Quote Share this post Link to post Share on other sites More sharing options...
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