Amicus 0 Report post Posted February 8, 2017 I just bought the Server also and am having the same problems. I filed a ticket and I'm waiting for a response. I have had an ARK server with them for the last 2 months and haven't had any issues. I've also had a 7 days to die server and it worked just fine. Just when I try to go to the control panel it takes me to a blank white page. Just nothing there. They've been pretty good at getting back to me within 24 hours so hopefully @slith3r- what you said, that it will be accessible by tonight. Quote Share this post Link to post Share on other sites More sharing options...
Slith3r 0 Report post Posted February 8, 2017 I just bought the Server also and am having the same problems. I filed a ticket and I'm waiting for a response. I have had an ARK server with them for the last 2 months and haven't had any issues. I've also had a 7 days to die server and it worked just fine. Just when I try to go to the control panel it takes me to a blank white page. Just nothing there. They've been pretty good at getting back to me within 24 hours so hopefully @slith3r- what you said, that it will be accessible by tonight. They said end of the night yesterday bud. Quote Share this post Link to post Share on other sites More sharing options...
stradar 0 Report post Posted February 8, 2017 Day 2 still can not access control panel and its been 11 hours since their last tweet this is pretty bad folks.. I dont get it they are slow on the ball to communicate with us. Quote Share this post Link to post Share on other sites More sharing options...
Slith3r 0 Report post Posted February 8, 2017 Day 2 still can not access control panel and its been 11 hours since their last tweet this is pretty bad folks.. I dont get it they are slow on the ball to communicate with us. Yea I am about 2 hrs from disputing this with my bank and getting my money back then going to a different hosting. Quote Share this post Link to post Share on other sites More sharing options...
zeek 1 Report post Posted February 8, 2017 Getting the same 500 error since I paid for the service yesterday morning. Support is silent. A tweet every 12 hours or so is not sufficient either. Quote Share this post Link to post Share on other sites More sharing options...
Slith3r 0 Report post Posted February 8, 2017 Getting the same 500 error since I paid for the service yesterday morning. Support is silent. A tweet every 12 hours or so is not sufficient either. Yea if i would have known this i would never have bought their services. Quote Share this post Link to post Share on other sites More sharing options...
Slith3r 0 Report post Posted February 8, 2017 Survival Servers @SurvivalServers 12m12 minutes ago Working on bringing the remainder servers for Conan online tonight. We are out of stock until then. 4 replies 1 retweet 4 likes Lovely.. Quote Share this post Link to post Share on other sites More sharing options...
Halveey 0 Report post Posted February 8, 2017 I also have the same issue, hope they fix it soon. It's just good too see I am not the only one with this problem! Have any of your servers started working yet? Quote Share this post Link to post Share on other sites More sharing options...
Slith3r 0 Report post Posted February 8, 2017 No sir, mine has never been up. Quote Share this post Link to post Share on other sites More sharing options...
Halveey 0 Report post Posted February 8, 2017 Okey. If they are fixing it tonight i will probably just go too sleep soon, Since I live in Norway and the timezones are different mine probably wont be up before tomorrow then! Quote Share this post Link to post Share on other sites More sharing options...
Slith3r 0 Report post Posted February 8, 2017 Yea if we are lucky......Allready got alot of people ready to join mine but as expected they are getting very inpatient ... hope i dont lose them, Quote Share this post Link to post Share on other sites More sharing options...
Halveey 0 Report post Posted February 8, 2017 Yeah, I understand... It sucks and the worst part is that you can't do anything, you just have to wait... Hope they don't get mad at you tho, since you can't do anything... I'l just play some more and wait, might get lucky. I'm way too addicted, cant sleep lol Quote Share this post Link to post Share on other sites More sharing options...
BennyP 17 Report post Posted February 8, 2017 Yea if we are lucky......Allready got alot of people ready to join mine but as expected they are getting very inpatient ... hope i dont lose them, Just curious do you have a community or are these friends? Quote Share this post Link to post Share on other sites More sharing options...
Slith3r 0 Report post Posted February 8, 2017 Just curious do you have a community or are these friends? Alot of people im bringing over from my ARK servers, have roughly 25 that have gotten the game and are waiting for a server. Quote Share this post Link to post Share on other sites More sharing options...
Slith3r 0 Report post Posted February 8, 2017 OMG my patients is growing EXTREMELY thin, which is saying alot considering i have a 4 and 6 year old! Quote Share this post Link to post Share on other sites More sharing options...
stradar 0 Report post Posted February 9, 2017 So I get home from work and check the control panel and im slapped with the big ole 500 error still I am losing hope here fellas im sorry. But I am starting to get pissed and im to the point where if its not working tomorrow im going to have to go and I dont want to ask for a refund but I am now almost working on 3 days nothing for my 21 dollars grrrrr!!! Quote Share this post Link to post Share on other sites More sharing options...
stradar 0 Report post Posted February 9, 2017 Well I got good news I can get into the control panel just did some settings editing but its saying can take up to 20 mins to save settings well its working on 15 mins now ugggg the wait!!! hahaha Quote Share this post Link to post Share on other sites More sharing options...
Halveey 0 Report post Posted February 9, 2017 Well I got good news I can get into the control panel just did some settings editing but its saying can take up to 20 mins to save settings well its working on 15 mins now ugggg the wait!!! hahaha What settings did you edit? Quote Share this post Link to post Share on other sites More sharing options...
Slith3r 0 Report post Posted February 9, 2017 Finally got mine! We are up and running! Quote Share this post Link to post Share on other sites More sharing options...
Postpaleo 6 Report post Posted February 9, 2017 Well I got good news I can get into the control panel just did some settings editing but its saying can take up to 20 mins to save settings well its working on 15 mins now ugggg the wait!!! hahaha When things are running well here, it takes about 7 minutes for me, if even that, to change settings and then restart the server, and that is always with the validate option on. Of course I have to refresh the page a few times to get off the server loading and display the ready. This has been the case for me since yesterday and the case before the problem hit. I was down for about 48 hours. Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted February 10, 2017 We have made some substantial improvements to our web server to handle much higher server load. Both issues (conan and web server) happened at the same time. Full writeup coming tomorrow. Deeply sorry for the last week folks. Quote Share this post Link to post Share on other sites More sharing options...
Halveey 0 Report post Posted February 10, 2017 I'm up and running too now! Thanks for the help guys and thank you survival servers for working hard to fix the problems! Quote Share this post Link to post Share on other sites More sharing options...
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