Method 2 Report post Posted February 6, 2017 Is anyone else had a "team member intervening" for about an hour now? Â Thanks, Justin Quote Share this post Link to post Share on other sites More sharing options...
BennyP 17 Report post Posted February 6, 2017 Yep. They are working to resolve. Quote Share this post Link to post Share on other sites More sharing options...
Method 2 Report post Posted February 6, 2017 Yep. They are working to resolve. Â Thanks for the quick reply friend! Quote Share this post Link to post Share on other sites More sharing options...
logan2815 0 Report post Posted February 6, 2017 They've been doing this for hours.... ugh Quote Share this post Link to post Share on other sites More sharing options...
StevenMacchia 11 Report post Posted February 6, 2017 While it can be frustrating when running server, I prefer that it is handled this way and fixed to the best of their ability so that everyone can have uninterrupted servers in the future. Glad SS is resolving the issues, I have full faith they'll be up some time soon. Psio, StevenMacchia and BennyP 3 Quote Share this post Link to post Share on other sites More sharing options...
wardwick 4 Report post Posted February 6, 2017 ^ Quote Share this post Link to post Share on other sites More sharing options...
Apems 2 Report post Posted February 6, 2017 Rented my server this morning not had chance to use it yet Rdelaura 1 Quote Share this post Link to post Share on other sites More sharing options...
mltdwn 12 Report post Posted February 6, 2017 All Dallas servers? If so that explains it Benny went to visit them and accidentally tripped on a power cord. Maevrim and BennyP 2 Quote Share this post Link to post Share on other sites More sharing options...
Method 2 Report post Posted February 6, 2017 Mine is NY so I don't think it's just Dallas. Quote Share this post Link to post Share on other sites More sharing options...
TumTum 7 Report post Posted February 6, 2017 NY here... would be nice to hear from support when these things happen and not just us wondering for hours.... Spastic_Decoy 1 Quote Share this post Link to post Share on other sites More sharing options...
Murtag 0 Report post Posted February 6, 2017 german servers aswell Quote Share this post Link to post Share on other sites More sharing options...
trentonm 5 Report post Posted February 6, 2017 I'm trying really hard to be patient. It just sucks because Im losing players due to this. I really wish they would at least give updates/ETAs TumTum, Spastic_Decoy and Kalrekos 3 Quote Share this post Link to post Share on other sites More sharing options...
mltdwn 12 Report post Posted February 6, 2017 Sorry to hear that T... That's kind of why I set March 1st as my go live date as given all of the possible issues on both sides, vendor and developer, it would be best for stability. Plus it lets me line out my rules and the type of community Inwanted to build so fortunately this doesn't affect me much, but really sorry to hear how it is effecting yours. BennyP 1 Quote Share this post Link to post Share on other sites More sharing options...
Method 2 Report post Posted February 6, 2017 I don't mind giving feedback during Early Access and dealing with tedious bugs and nuances that come with it even as a server owner, so I don't mind sitting patiently, but yes an ETA would be absolutely lovely. Spastic_Decoy and BennyP 2 Quote Share this post Link to post Share on other sites More sharing options...
BennyP 17 Report post Posted February 6, 2017 All Dallas servers? If so that explains it Benny went to visit them and accidentally tripped on a power cord. Â That cable was pissing me off man... Maevrim and StevenMacchia 2 Quote Share this post Link to post Share on other sites More sharing options...
Makemelodic 1 Report post Posted February 6, 2017 I'm trying really hard to be patient. It just sucks because Im losing players due to this. I really wish they would at least give updates/ETAs Same thing here, at least give us something to say to the regulars or community, its only a week in so time to grow still but can lose a potentially dedicated player base. TumTum 1 Quote Share this post Link to post Share on other sites More sharing options...
TumTum 7 Report post Posted February 6, 2017 Same thing here, at least give us something to say to the regulars or community, its only a week in so time to grow still but can lose a potentially dedicated player base. Yup, exactly. Quote Share this post Link to post Share on other sites More sharing options...
Kingsman06 1 Report post Posted February 6, 2017 Yeah, that moment you do something on a router or server you think is an simple change and wont impact production - the minute you write mem or hit the save your phone starts ringing... Been there done that... Â I'm in same boat as everyone with server lockout Quote Share this post Link to post Share on other sites More sharing options...
BennyP 17 Report post Posted February 6, 2017 Yeah, that moment you do something on a router or server you think is an simple change and wont impact production - the minute you write mem or hit the save your phone starts ringing... Been there done that...  I'm in same boat as everyone with server lockout  Damn ACLs... Quote Share this post Link to post Share on other sites More sharing options...
Method 2 Report post Posted February 6, 2017 Update: Server status is now stopped. Quote Share this post Link to post Share on other sites More sharing options...
DrSuSE 5 Report post Posted February 6, 2017 I'm not even THAT bummed about the outage/down time. Â But the poor communication is pretty unforgivable. Â Communication is something that tends to be part of a personal or corporate philosophy. Â It is rarely improved upon in any significant way. Â Communicating well is either a priority for the business or it isn't. TumTum, KodeMan, trentonm and 2 others 5 Quote Share this post Link to post Share on other sites More sharing options...
scribe946 2 Report post Posted February 6, 2017 I agree no excuse for that. They've had plenty of time today to straightened out their servers. If there is a big problem they should let us know so we can either wait or move to a new server. Not fair to waste your customers time. Quote Share this post Link to post Share on other sites More sharing options...
TumTum 7 Report post Posted February 6, 2017 Update: Server status is now stopped. Mines been stopped for over an hour still staff intervention tho Quote Share this post Link to post Share on other sites More sharing options...
KodeMan 3 Report post Posted February 6, 2017 I'm not even THAT bummed about the outage/down time. Â But the poor communication is pretty unforgivable. Â Communication is something that tends to be part of a personal or corporate philosophy. Â It is rarely improved upon in any significant way. Â Communicating well is either a priority for the business or it isn't. +1 TumTum and trentonm 2 Quote Share this post Link to post Share on other sites More sharing options...
Maevrim 5 Report post Posted February 6, 2017 Update: Server status is now stopped. Â I was very excited to see this. I've been monitoring my logs and that endless pinging to Steam's servers I saw could not have been helping things. Quote Share this post Link to post Share on other sites More sharing options...
Apems 2 Report post Posted February 6, 2017 wtf is going on no update all day still gettting same staff intervention Quote Share this post Link to post Share on other sites More sharing options...
Method 2 Report post Posted February 6, 2017 Feb 4th, Survival Servers was looking for a new CSR so I understand bad communication, but please a quick update would mean the world. Quote Share this post Link to post Share on other sites More sharing options...
MIXTAPE87 1 Report post Posted February 6, 2017 mines been roughly 6 hours on staff intervention. Dallas server Quote Share this post Link to post Share on other sites More sharing options...
drewdu94 0 Report post Posted February 6, 2017 Same i'm seatle server. But, I rather them take there time and fix it right and rush and it go down again Quote Share this post Link to post Share on other sites More sharing options...
Cerunnos 0 Report post Posted February 6, 2017 I've been waiting on staff intervention all day. Quote Share this post Link to post Share on other sites More sharing options...
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