All server starting issues / Loading issues here ** megathread **

[BennyP 17]

Notified my issue was resolved.  Server was no longer "Unknown" but it was STAFF INTERVENTION LOCKED.  Emailed again.  Now we're back to "Unknown" - could we please just get an update on when/if this will be fixed?  I'm ready to just go get another server and call this one lost.  

 

Yep... I did not have the Staff Intervention Locked message, but I am in the same boat and back to Unknown again after the support tech told me it should be resolved.

[DrSuSE 5]

Mine (33905) is just stuck on loading forever... yesterday it was very unstable, but at least I could restart it and it would go "Ready".

 

Today, nothing I do seems to get it out of "Loading".

 

Edit:  I take it back... restoring a backup got it online.  What is going on...

[AfterShock911 27]

Ryan, 
I have figured out an issue with my machine/CP it may fix a lot of LOADING issues for others. It started yesterday for me. 

Issue. 
When i make a config with the tool and start my server I sit at loading forever (2 hours is the longest I waited.) 
I have to Validate to get the server to advance past Loading. once done server is READY in about 3 min. 
Validating defaults the ServerSettings.ini to a default that I do not like and need to change. 
I use the config tool and the server sticks on LOADING again. 
When I view the new and default .ini using the link on the CP They look to be formatted correctly 
When I FTP in and grab them both and edit with note pad the default is formatted correctly but the one created by the tool is not. 
I added a "linebreak" after each line so it was formatted correctly by pressing enter. 
re-up the ini to the server and all is good in the world. 

Temp Fix:
Grab modified ServerSettings.ini by FTP and edit it in note pad to correct format by pressing enter after each line. 
Upload edited .ini by FTP and boot server. 

Perm Fix... 
Hope SS can get the config tool to output the .ini with correct formatting. 

 

[Osiris77 0]

Server dont start until this morning, we try to restart a few times and apply updates but still dont working, we need help as soon as posible.

Thank you.

 

Server ID 

33114

[AfterShock911 27]

 

Server dont start until this morning, we try to restart a few times and apply updates but still dont working, we need help as soon as posible.

 

Thank you.

 

Server ID 

33114

 

Did you try the update/validate option? 

[BennyP 17]

SS tweeted out message regarding Dallas datacenter. This is where my issues were coming from.

 

"Transferring customers off 45.35.132.86 today due to a hardware issue. Will result in a new IP:Port and data will be transferred!"

 

Will take a couple of hours.

 

https://twitter.com/SurvivalServers/status/827576201170391040

[Ryan Pennington 359]

Ryan, 

I have figured out an issue with my machine/CP it may fix a lot of LOADING issues for others. It started yesterday for me. 

 

Issue. 

When i make a config with the tool and start my server I sit at loading forever (2 hours is the longest I waited.) 

I have to Validate to get the server to advance past Loading. once done server is READY in about 3 min. 

Validating defaults the ServerSettings.ini to a default that I do not like and need to change. 

I use the config tool and the server sticks on LOADING again. 

When I view the new and default .ini using the link on the CP They look to be formatted correctly 

When I FTP in and grab them both and edit with note pad the default is formatted correctly but the one created by the tool is not. 

I added a "linebreak" after each line so it was formatted correctly by pressing enter. 

re-up the ini to the server and all is good in the world. 

 

Temp Fix:

Grab modified ServerSettings.ini by FTP and edit it in note pad to correct format by pressing enter after each line. 

Upload edited .ini by FTP and boot server. 

 

Perm Fix... 

Hope SS can get the config tool to output the .ini with correct formatting. 

 

 

 

Checking on this now, thanks for the info.

[ninerapture 0]

been stuck at Loading... and Unknown for the last 2 hours, my people can not connect to my server and it appears offline. I'm very frustrated.

 

I've tried running Update and Validate 3 times with no success.

[BennyP 17]

been stuck at Loading... and Unknown for the last 2 hours, my people can not connect to my server and it appears offline. I'm very frustrated.

 

I've tried running Update and Validate 3 times with no success.

 

Try this.

 

https://www.survivalservers.com/forum/index.php?/topic/5086-loading-forever-i-have-a-fix-for-mine/

[ninerapture 0]

My .ini file is formatted correctly.

[KroN.GG 1]

Have done all the things posted all over since 9hours ago, nothing seemes to work.
I did read the Twitter feed about some datacenter hardware collapsed but I dont think its related.

Anyhow. Ill have some more patience and wait abit more Weekend can still be saved.

 

GAME SERVER ID #34168

[Ryan Pennington 359]

I am fixing the stuck on Loading issue now

 

Credit to AfterShock911

[Osiris77 0]

Did you try the update/validate option? 

Hundred of times 

[KroN.GG 1]

Got help to start the server by Patrick Irwin. Thanks alot!

"This has been fixed! There was an issue with SteamCMD not copying over the required Steam API files for the servers use. It's up and running now :)"

But I it was completely wiped. So tried to restore it with the nearest backup. And now I am stuck again. #Greed

Even tho it would probably have happened again eitherway since all settings was at default also, so a restart was required and woulda made it stuck.

Patrick Senpai pls :>

[blink 0]

Tried to update my ini, seems to go back to the no space format after I restart.

[AfterShock911 27]

Got help to start the server by Patrick Irwin. Thanks alot!

 

"This has been fixed! There was an issue with SteamCMD not copying over the required Steam API files for the servers use. It's up and running now :)"

 

But I it was completely wiped. So tried to restore it with the nearest backup. And now I am stuck again. #Greed

 

Even tho it would probably have happened again eitherway since all settings was at default also, so a restart was required and woulda made it stuck.

 

Patrick Senpai pls :>

I would grab a copy of the saved folder off the backup... 

when you get it back running copy it over to the server and you should have your stuff. 

[KroN.GG 1]

I would grab a copy of the saved folder off the backup... 

when you get it back running copy it over to the server and you should have your stuff. 

Doable without restarting tho?

[AfterShock911 27]

no you would have to restart the server. 

[Lunarra 0]

... stuck on loading...

 

Server ID 34505

 

Yes hit the restart/update thingy many times

 

Thanx for your help.

[Darthgirl 0]

Just when I thought the "Loading.." issue was fixed. It was not. Mine decided to go back to loading after restart.  

 

Game Server #34530

[KroN.GG 1]

no you would have to restart the server. 

Guess that makes it stuck on loading again

[blink 0]

I think most of us are stuck on loading.

[Lunarra 0]

Now page stuck on "please wait, do not leave this page" ... It is getting really anoying.

[Rodvitner 0]

Now I'm stuck at "Stopped" no matter if i Restart/Update/validate it won't go away. I press Start and it loads for a while then goes back to the same page while being "Stopped".

 

GAME SERVER ID #33274

[Ryan Pennington 359]

Step 1: Validate server

 

 

Step 2: Save from Modify Server Config tool

 

 

Step 3: Should say Ready after refreshing a couple times (give it 5 min)

 

Step 4: Create a support ticket if it's still stuck on Loading

[Osiris77 0]

Still dont working, put a ticket a few hours ago.

[tthom 3]

evening is coming, with it come my friends , been trying this update/validate all day , please help , thanks

GAME SERVER ID #33915

[Makemelodic 1]

Have been having issues starting, I have been doing the server update and even updated the config. the server came up once for 3 minutes and for some reason the region was "Europe" even though the config says American. Now its back at "Unknown" Made a ticket a few hours ago. Now it takes a few minutes to refresh the server page, and several to update.
 
Server id #34626

 216.244.87.243

[AfterShock911 27]

Config tool still breaks my server. 
Now i have to validate again so that a known good ini for my server will load. 
It appears that Validate reloads the last ini that the sever thinks worked. 
Currently I have a good ini from earlier today that I keep a copy of. 
IF I use the config tool I get the loading issue.
IF I use The config tool and then select reset configuration button at bottom it wipes out the current ini and will boot but only if the server booted previously booted from a good ini (or after a validation)

1.I booted to a know good ini
2. I ran config tool and changed 1 setting (any setting will do it just to force it to create a new ini) 
3. Server would not boot
   3a. I uploaded ini from step 1 and server would not boot.
4. Validate 
5. Server booted to the same ini that i had used in step 1

6. I use config tool then the reset config button
7. Server deletes ini from step 1 and writes a brand new one

8. Server Boots from reset ini
9. i ran config tool and changed one setting
10 Server will not boot. 
11. Validate 
12. server boots from reset ini ( the last one that completed a boot)
13. upload ini from step 1
14. Server boots from ini in step one.


Hope this help yall a bit.   

[Kaedyn15 0]

yeah my server is still in the started/loading stage.