Tdollas92 0 Report post Posted July 31, 2016 GAME SERVER ID #21718 Seems to have started sometime last night. I have a ticket open for mod help from when the server was working, but now seems to either not want to start or be perpetually stuck on loading with status unknown. Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted July 31, 2016 That's not an unknown status, that's a crashing issue. Please create a support ticket (I would recommend running a server-side ARK Update first to see if that fixes it) Quote Share this post Link to post Share on other sites More sharing options...
Jops 0 Report post Posted July 31, 2016 GAME SERVER ID #21697 Unknown status seems to have started sometime this morning. Seems to either not want to start or stuck on loading with status unknown. I hav tried the update you have posted above Quote Share this post Link to post Share on other sites More sharing options...
HighFlyer15 3 Report post Posted July 31, 2016 Having a server unknown currently.Game server ID #9713Support ticket #471155 Quote Share this post Link to post Share on other sites More sharing options...
Stylyk 0 Report post Posted August 1, 2016 Server status unknown. Game server ID #20406 Server has been down for going on 7 hours now, starting to become a joke Quote Share this post Link to post Share on other sites More sharing options...
moonfather 0 Report post Posted August 1, 2016 GAME SERVER ID #18225 Will not start up! this so so frustrating. server stopped in mid gameplay status showed stopped. I hit Start and it goes to loading for 20+mins then back to Stop. done this 5 times now. also tries update and restart at the bottom. and put in a ticket. Edit:: Well the solution was they moved to to another server, changing the IP address and rolling the save back 12 hours. Quote Share this post Link to post Share on other sites More sharing options...
bluroostr 0 Report post Posted August 1, 2016 GAME SERVER ID #21153 Having the same unknown error as the others for my server. Quote Share this post Link to post Share on other sites More sharing options...
Bidi141 0 Report post Posted August 1, 2016 Having a server unknown currently. GAME SERVER ID #21028 Thx .. Quote Share this post Link to post Share on other sites More sharing options...
Lekky 0 Report post Posted August 2, 2016 Hi. My server goes down every other day with the status 'Unknown'. been down tonight for a good five hours, the only five hours me & my friends play though . GAME SERVER ID #21898 Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted August 2, 2016 All should be good to go now. Quote Share this post Link to post Share on other sites More sharing options...
dnharkav 0 Report post Posted August 4, 2016 Server ID #11684 Game seems to have gone down around 11:58 and has unknown status. fixed, thanks guys. Quote Share this post Link to post Share on other sites More sharing options...
Gantoris 0 Report post Posted August 5, 2016 ticket # 989272 Server # 16136 status showing unknown resolved Quote Share this post Link to post Share on other sites More sharing options...
Ansgar 0 Report post Posted August 7, 2016 Server# 15391 Been trying to get my server started for some time now. It did an automatic restart and never came back online. I waited over half an hour then logged into the control panel. "status stopped". Told it to start, it spun for a while till I got "status unknown". Tried restarting the server, sat on "restarting do not leave this page" for over 40 minutes. Left, came back, got "status stopped" Hit start, got "status unknown" Refreshed the page and now its back to stopped with the message Active task is running Your game server is currently working on task "start" which started 08/06/2016 17:47:20 PST. Control panel functionality will be limited until this task is completed. Tried making a ticket but never got email confirmation so no ticket number It worked itself out. resolved Quote Share this post Link to post Share on other sites More sharing options...
HighFlyer15 3 Report post Posted August 7, 2016 Seems like every other day now our server is suddenly crashing and going into the Unknown status.Then it'll change to stopped with the control panel locked for +6 hours and in the morning if we're lucky it's running again.Do you guys have any idea why your servers are acting up these days? Never had any trouble before and we've been running the same mods since we changed to the Center 3 months ago. Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted August 7, 2016 ^ made some tweaks to that server. Unfortunately, the memory/crashing issue is a problem with the game itself that we can do little with except constantly restart machines to alleviate the memory issue. Quote Share this post Link to post Share on other sites More sharing options...
up626 0 Report post Posted August 8, 2016 GAME SERVER ID #19862Seems to have been fine all last night, then i wake up to this, booo [resolved] Unsure if your team fixed my unknown status or it fixed it self, regardless, thank you for fixing it in such quick timeMuch appreciated. Quote Share this post Link to post Share on other sites More sharing options...
shvroshan 0 Report post Posted August 11, 2016 Hi, I have unknown server status [Germany] Server ID#22634 Ticket #521651 Thank you Quote Share this post Link to post Share on other sites More sharing options...
royalmarine 1 Report post Posted August 11, 2016 Unknown server status: France. Server ID 21681 Ticket: 616777 Quote Share this post Link to post Share on other sites More sharing options...
frankfigz 0 Report post Posted August 11, 2016 Game serer Id 20462 Active task running 8/10/2016 20:29 Server is locked unable to refresh reboot update ETC. 16hours down now Any help be appreciated Thanks Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted August 11, 2016 Server has a corrupt Windows, reinstalling it now. Quote Share this post Link to post Share on other sites More sharing options...
JGear 0 Report post Posted August 12, 2016 Game Server ID #22682 Ticket #633683 Was perfect for about 30 minutes but then the server went into an eternal loading state and now it is in an unknown state. Quote Share this post Link to post Share on other sites More sharing options...
bigshot1232 0 Report post Posted August 12, 2016 Game Server ID #14614 came home and all the sudden "Unknown" status. Thanks! Quote Share this post Link to post Share on other sites More sharing options...
StealthyMartian 64 Report post Posted August 13, 2016 Game Server ID #14614 came home and all the sudden "Unknown" status. Thanks! Game Server ID #22682 Ticket #633683 Was perfect for about 30 minutes but then the server went into an eternal loading state and now it is in an unknown state. I see that your server is up and running. Let us know if you run into further issues. Quote Share this post Link to post Share on other sites More sharing options...
coot 0 Report post Posted August 14, 2016 Hello. I made a ticket. Ticket ID: 859510. The server was had status started and loading but it did not load. Now I see it has status Unknown. Server ID is: 21646 Quote Share this post Link to post Share on other sites More sharing options...
Silicato 0 Report post Posted August 14, 2016 My server was running, now status is Unknown. Server ID: 21839 Ticket id: 822694 Thanks in advance Quote Share this post Link to post Share on other sites More sharing options...
PyroZninja 0 Report post Posted August 14, 2016 Game Server Status: Unknown Server Id: 17885 Ticket Number: 27484 Quote Share this post Link to post Share on other sites More sharing options...
Bidjousin 0 Report post Posted August 14, 2016 Server has Unknown status Server ID: #22690 Quote Share this post Link to post Share on other sites More sharing options...
Wolfen24 0 Report post Posted August 14, 2016 My server's status has been unknown for about a day and a half now. Ticket # 469475 Server ID#: 22204 Thank you in advance. Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted August 15, 2016 All has been resolved now, there was one hardware issue and two DDoS servers so it took a bit of extra time for those 3 machines to come back online. Quote Share this post Link to post Share on other sites More sharing options...
spatch 0 Report post Posted August 15, 2016 All has been resolved now, there was one hardware issue and two DDoS servers so it took a bit of extra time for those 3 machines to come back online. Nope, Server ID #12259 has been down again since 2:30pm cst. I created support ticket #222338 on Friday when the server was down all day. The server was back up on Saturday but then was down all of Sunday. The server was online today for a couple hours before going down around 2:30pm cst. Quote Share this post Link to post Share on other sites More sharing options...
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