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Server Status "Unknown?"


Ryan Pennington

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Game server 139719 in unknown status. This is third time within a couple of days. Have to open ticket every time to fix. Is there any reason this continues to occur? 

 

Ticket 551331

 

EDIT: Ticket can be closed, server eventually simply returned to "Stopped" status at which time I was able to restart server. Still am concerned regarding this repetitive issue.

Edited by Rob Crandall

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17 hours ago, Rob Crandall said:

Game server 139719 in unknown status. This is third time within a couple of days. Have to open ticket every time to fix. Is there any reason this continues to occur? 

 

Ticket 551331

 

EDIT: Ticket can be closed, server eventually simply returned to "Stopped" status at which time I was able to restart server. Still am concerned regarding this repetitive issue.

Replied back in that ticket with a possible solution for you, let me know once you see it and we can hopefully get the issue resolved for you!

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My Ark server is stuck on 'Unknown' status, Game Server ID #144937

(Twice I have tried to open tickets, but I do not receive a conformation or ticket number, so I have no way to check on status, or even know if my ticket/s went through...)

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