Ordered server...auto start didn't work. Sent a ticket. You really need to stop advertising instant setup if the system isn't working as intended. This happened last time i rented a server as well. Thought you fellas now had more staff and 24/7 support?
Sometimes if stock is low in an area it will null route a server or if two servers try and grab the same info it will null one out. Which results in us doing a manual setup of the server. Sorry for this issue and if your server is still not up let us know in a support ticket and we will get you fixed up. I took a look at the nulls but do not see any currently null routed.