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Server not automatically setup after order? Please read!


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#41 PSN_steven1230

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Posted 24 July 2018 - 04:22 PM

Ordered server...auto start didn't work. Sent a ticket.  You really need to stop advertising instant setup if the system isn't working as intended. This happened last time i rented a server as well. Thought you fellas now had more staff and 24/7 support?

Sometimes if stock is low in an area it will null route a server or if two servers try and grab the same info it will null one out. Which results in us doing a manual setup of the server. Sorry for this issue and if your server is still not up let us know in a support ticket and we will get you fixed up. I took a look at the nulls but do not see any currently null routed.


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#42 Jesus1983

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Posted 19 December 2018 - 02:02 PM

I can not connect via MisRcon to my server. I have the correct IP and Port and I changed my password and still cant connect. Any ideas?



#43 PSN_steven1230

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Posted 19 December 2018 - 03:18 PM

I can not connect via MisRcon to my server. I have the correct IP and Port and I changed my password and still cant connect. Any ideas?

Sorry for this issue. We are looking into it.


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#44 nitewolf3008

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Posted 19 December 2018 - 06:18 PM

Same problem



#45 PSN_steven1230

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Posted 21 December 2018 - 08:56 PM

Same problem

If you are having issues with the Rcon for miscreated it should be fixed up now.


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#46 nitewolf3008

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Posted 22 December 2018 - 03:57 AM

Thank You Kind Sir/Ma'am!!! (I read the profile)



#47 Arcseraph

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Posted 27 January 2019 - 05:19 PM

Hello I purchased a server just over an hour ago, and have submitted a ticket. i do not see my server on my account
Account : Arcseraph
Ticket: 294101


#48 Bbeast25

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Posted 11 March 2019 - 06:54 PM

This has been handled, thank you.



#49 bustin_skullz

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Posted 29 April 2019 - 09:01 PM

Just ordered server, have nothing on my Game Server page under Control Panel



#50 PSN_steven1230

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Posted 13 May 2019 - 01:07 PM

Please submit a ticket if you don't see your server under the game server. This will let us get you fixed up. :)


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#51 lothos88

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Posted 18 May 2019 - 04:57 PM

Ordered a server about 2 hours ago, didn't auto setup and never got an email confirmation except from paypal. No info under the Game Servers section of the control panel.

 

 

Ticket: 973876






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