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Server not automatically setup after order? Please read!


Ryan Pennington

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I bought a DayZ server today and it doesn't show up in the "Game Servers".. Just doesn't exist.  in the other tabs, "Invoices" & "Orders" it says PAID/ACTIVE. I sent a Ticket regarding this.. I even included screenshots. I hope it will be fixed soon .
 
Support Ticket #537735
 
---For Example---

1042669068_Screenshot2021-09-10215012.png.62c9081ecf65a9dfb381d15d947fe23f.png

325176570_Screenshot2021-09-10221532.png.ee39fc36c4c4f41f0bf7591d8163825a.png

1497687806_Screenshot2021-09-10220910.png.cb847182b86384702878480d030a9c62.png

175096360_Screenshot2021-09-10220855.png.3412c1cb0ddacc5344ab44454847fa50.png

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14 hours ago, KGX96 said:
I bought a DayZ server today and it doesn't show up in the "Game Servers".. Just doesn't exist.  in the other tabs, "Invoices" & "Orders" it says PAID/ACTIVE. I sent a Ticket regarding this.. I even included screenshots. I hope it will be fixed soon .
 
Support Ticket #537735
 
---For Example---

1042669068_Screenshot2021-09-10215012.png.62c9081ecf65a9dfb381d15d947fe23f.png

325176570_Screenshot2021-09-10221532.png.ee39fc36c4c4f41f0bf7591d8163825a.png

1497687806_Screenshot2021-09-10220910.png.cb847182b86384702878480d030a9c62.png

175096360_Screenshot2021-09-10220855.png.3412c1cb0ddacc5344ab44454847fa50.png

The server should be ready go now! Luke got it fixed up earlier this morning.

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15 minutes ago, Nick said:

The server should be ready go now! Luke got it fixed up earlier this morning.

Luke is a God! Lmao! Thank you both! It's up and running.

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  • 3 weeks later...

Hi, I've got the same issue here. Purchased an ARK server, invoice shows paid, yet server hasn't shown up in the list. I've created a support ticket for it, but could you let me know how long it would take for the server to be delivered? 

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15 hours ago, UnskilledSniper said:

Hi, I've got the same issue here. Purchased an ARK server, invoice shows paid, yet server hasn't shown up in the list. I've created a support ticket for it, but could you let me know how long it would take for the server to be delivered? 

The server looks to be online now! The ticket was handled about 7 hours ago!

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I bought a SCUM server today and it doesn't show up in the "Game Servers".. Just doesn't exist.  in the other tabs, "Invoices" & "Orders" it says PAID/ACTIVE. I sent a Ticket regarding this.. I even included screenshots. I hope it will be fixed soon .

Support ticket #404670

 

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13 hours ago, Arisato said:

I bought a SCUM server today and it doesn't show up in the "Game Servers".. Just doesn't exist.  in the other tabs, "Invoices" & "Orders" it says PAID/ACTIVE. I sent a Ticket regarding this.. I even included screenshots. I hope it will be fixed soon .

Support ticket #404670

 

The server should be ready, Luke took care of the ticket earlier this morning.

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  • 2 weeks later...

Same as the rest, no server listed on my account despite the invoice saying paid/active. Its been over an hour, no welcome email either. I had to google "survival servers control panel" to even find a place to login. 

 

account: Jlogan2042

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  • 1 month later...
  • 4 months later...

Hello I bought the creation of a private server for project zomboid but when I do the Launch application with a redirection to steam, steam replies that the server is not responding.

Could you please help me.

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  • 5 months later...
  • 11 months later...
On 1/18/2016 at 3:17 PM, Bilco said:

my server was "Created" but i did not receive a IP, and my control panel gives me error 500.

Hello! I ve got the same problem with my order (488816)

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Hi @Ryan Pennington! Hope you day is going well on this hectic morning. I purchased and my server was "Created" but i did not receive a IP, and my control panel just gives me a blank. I created a ticket but upon more research I saw that reaching out directly might be better. If not, my apologies, Thanks for any and all assistance. The Ticket # is 728170

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