Buzzed Bear 0 Report post Posted October 4, 2019 I just rented a server - paid 6 months ahead of time... Where are the instructions? Does everyone just assume that everyone knows how to set up this server thing? All I can do is run the server which comes back stopped ... so yeah... not overly impressed at the moment. GAME SERVER ID #95033 Oh.. I also clicked on latest patch notes... and it took me to information about STATIONEERS... Quote Share this post Link to post Share on other sites More sharing options...
Buzzed Bear 0 Report post Posted October 4, 2019 Wow... super fast service... It's up and running... now just to figure out the game settings - make it a private server... etc etc etc. Thanks for quick fix to my Support Ticket! Quote Share this post Link to post Share on other sites More sharing options...
Nick 51 Report post Posted October 4, 2019 2 hours ago, Buzzed Bear said: Wow... super fast service... It's up and running... now just to figure out the game settings - make it a private server... etc etc etc. Thanks for quick fix to my Support Ticket! Glad to hear it was all fixed up quickly! Quote Share this post Link to post Share on other sites More sharing options...
Anamatality 0 Report post Posted October 18, 2019 Iv just purchased an ark server ad it is not showing on my list but it shows that it is active and paid for on orders and invoices-invoice ID 339698-Order ID 141120-transaction ID 6ES92168W3428734H I also submitted a ticket but i don't think it has been viewed ticket #194411 Quote Share this post Link to post Share on other sites More sharing options...
dcincali 0 Report post Posted November 11, 2019 Invoice 368159 Order 167503 Control Panel and Game Servers both blank, order is paid. Support ticket unanswered atm +/- 30min. Quote Share this post Link to post Share on other sites More sharing options...
Stelsius 0 Report post Posted November 11, 2019 Same Invoice 368254 Order 167507 game servers is empty Quote Share this post Link to post Share on other sites More sharing options...
Capps 43 Report post Posted November 12, 2019 On 11/11/2019 at 2:50 AM, dcincali said: Invoice 368159 Order 167503 Control Panel and Game Servers both blank, order is paid. Support ticket unanswered atm +/- 30min. On 11/11/2019 at 6:31 AM, Stelsius said: Same Invoice 368254 Order 167507 game servers is empty Both of these issues were addressed yesterday! If you still have any issues please submit a support ticket! Quote Share this post Link to post Share on other sites More sharing options...
Immortan Joe 1 Report post Posted November 13, 2019 Edit, Fixed. Nick 1 Quote Share this post Link to post Share on other sites More sharing options...
SubZero79 0 Report post Posted December 5, 2019 recently rented a server and it wont start, ftp is also not letting me log in GAME SERVER ID #96990 also submitted a ticket #479247 Quote Share this post Link to post Share on other sites More sharing options...
crashbox 0 Report post Posted December 22, 2019 bought a server today raised a ticket and i can connect via ftp but dayz liv is stuck in stopped mode anwoud d ive tried to restart but nothjing happens? I think a few users are having the same issues Ryan...would be good to get some feedback from tickets and replys in forums gamer server id 97823 ticket #695305 Cheers Quote Share this post Link to post Share on other sites More sharing options...
Capps 43 Report post Posted December 22, 2019 57 minutes ago, crashbox said: bought a server today raised a ticket and i can connect via ftp but dayz liv is stuck in stopped mode anwoud d ive tried to restart but nothjing happens? I think a few users are having the same issues Ryan...would be good to get some feedback from tickets and replys in forums gamer server id 97823 ticket #695305 Cheers I replied to your ticket, the issue has been resolved! Quote Share this post Link to post Share on other sites More sharing options...
crashbox 0 Report post Posted December 22, 2019 thank you Quote Share this post Link to post Share on other sites More sharing options...
OK1707 0 Report post Posted December 24, 2019 Just now, OK1707 said: Ok1707 Quote Share this post Link to post Share on other sites More sharing options...
OK1707 0 Report post Posted December 24, 2019 Około Quote Share this post Link to post Share on other sites More sharing options...
Nick 51 Report post Posted December 26, 2019 On 12/24/2019 at 3:09 PM, OK1707 said: Około Is there anything I can help you with? I tried looking up the two usernames you replied with but I am not seeing any accounts with the username provided. Quote Share this post Link to post Share on other sites More sharing options...
jschmidt1 2 Report post Posted December 30, 2019 Purchased my server about 12 hours ago. Haven't been able to run anything or get it to start. Issued a ticket 10 hours ago with no reply. Please help, trying to be patient but at this point getting frustrated. #98329 Support Ticket Opened [#530508] Please help. Quote Share this post Link to post Share on other sites More sharing options...
Muscledad 0 Report post Posted January 11, 2020 Hi just rented server Game Server ID #99206 Support Ticket#689626 Tried to start server several times, just returns "stopped". it's a skyward pixark server. thanks in advance Quote Share this post Link to post Share on other sites More sharing options...
FourteeOZ 0 Report post Posted January 13, 2020 Bought my server almost 2 hours ago, can't get it to start. Submitted support ticket, but offering instant setup this is kind of ridiculous. Quote Share this post Link to post Share on other sites More sharing options...
AustinKun 0 Report post Posted February 20, 2020 Support ticket #281928. It has been around 45 minutes - 1 Hour and I have not received the email stating my account/server was created, my "Game Servers" tab is blank, but my "orders" tab says active. I cannot view, edit, or play on my server. Please assist ASAP. Quote Share this post Link to post Share on other sites More sharing options...
TopOfTheList 0 Report post Posted February 20, 2020 Hi there. I sent in a support ticket 6 hours ago and I haven't heard anything back. Should I send in another one? It's not exactly the quickest support... It's been nearly 2 days since I ordered the server and nothing has happened. I have tried to message Ryan Pennington, one of the staff members (as I saw that messaging him was a quick way of getting this sorted), but apparently he "cannot receive messages." Support Ticket #: 989829 Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted February 22, 2020 I have it disabled so I don't leave people hanging. This type of request would need to go down the proper channel since I don't check the forum daily. I checked and Peter issued a reply yesterday morning awaiting your reply back. Quote Share this post Link to post Share on other sites More sharing options...
Sentroci 0 Report post Posted February 27, 2020 Well someone here suggested to send Ryan a private message. However, you can't send him a private message. I must say, I'm pretty frustrated and disappointed at this point. Not a good first day here to say the least. Quote Share this post Link to post Share on other sites More sharing options...
Lillith69 0 Report post Posted April 11, 2020 Purchased a server for ARK and it won't even let me to the control panel. It goes to a 500 error. I was hoping to have this setup a bit faster than this and chose survival servers based upon price and instant setup. I am hoping that this is resolved in a timely manner. Good news everyone. Support has corrected the issue in only 1.5 hours. Thanks support team. Quote Share this post Link to post Share on other sites More sharing options...
Richard hall 0 Report post Posted May 21, 2020 hey I just bought a ark server and for some reason it is not showing up INVOICE # 415068 Support ticket #706121 If someone could get back to me asap I would really appreciate it Quote Share this post Link to post Share on other sites More sharing options...
Dan Winkler 0 Report post Posted May 25, 2020 Hey having this issue Quote Share this post Link to post Share on other sites More sharing options...
Antonio Paladin 0 Report post Posted September 24, 2020 im having issue i ordered an atlas server today but its still not showing up or anything . Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted September 24, 2020 Please submit a support ticket and we'll get right on that for ya Quote Share this post Link to post Share on other sites More sharing options...
Tman_miner1 0 Report post Posted October 20, 2020 I bought a Ark Server 2 Days ago, and I was super confused when I couldn't find it on my panel, just wondering when It may be ready for play? Support ticket #994340 invoice #478323 Quote Share this post Link to post Share on other sites More sharing options...
Nick22 3 Report post Posted October 21, 2020 Looks like Steven was able to help you out and get the server set up! Quote Share this post Link to post Share on other sites More sharing options...
Krajen 0 Report post Posted December 28, 2020 Invoice number 505626 I paid for an instant server and its not up. I submitted a ticket. Quote Share this post Link to post Share on other sites More sharing options...
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