Server constantly in limbo, tired of constant support tickets.

[Etherzy 0]

This is my game server ID: 199364

I'm not new to hosting ark servers. I've hosted about six on just this site alone. I've never once ran into the issue I am now.

It seems that anytime I restart the server after changing some settings, or if the server just crashes and needs to be restarted, there's about a 50/50 chance it just gets stuck in limbo.

I can't press the stop, start, or reset buttons. Clicking the big green button at the bottom does nothing. The server status just remains on "unknown" for hours until someone finally sees my ticket and fixes it. So far its uptime is about 50% according to Battlemetrics.

I convinced friends in my discord to re-download this huge game, just for us to constantly be sitting around waiting for a server to start that never does. I feel bad because I'm wasting their time. Is there any ACTUAL fix to this other than waiting on support to "god mode" reset my server? Because if I have to make a support ticket every time I need to reset my server, or it crashes, I will be forced to use a different hosting site.

Thanks.

[StealthyMartian 65]

If you still see any issues please send a ticket in and we can better assist you.