Got a few new user questions.

[Thor175 1]

New user here, just a few questions,

We've been hosting our server for awhile but seems like everyone is taking a break or whatnot, if we decide to suspend the server for awhile is all the data kept and we can just pick up where we left off? or does it get all get wiped and we'd need to restart, if so is there a way to save our back ups so we could just upload them again and resume that way?

[Nick 51]

We will hold on to the data for approximately 60 days. What game server are you currently hosting? I am unable to find a server under the username Thor175, and this post was put under our general forum section. Depending on the game, it is definitely possible to make your own manual back up for safe keeping, or we can send you a Google Drive share link that could be used to download the game files.

[Thor175 1]

Server hosted is for ARK , and yes im curious if I can make a back up file for it. I may have I guess made a new account by accident instead of using the server one lol.

[Nick 51]

Log into FTP for your server, and then save everything inside the /ShooterGame/Saved/ folder to a local backup on your PC.

To edit/upload/save/delete files via FTP, use the following method:

Stop your server from the panel
Log in to FTP using WinSCP (a free FTP software) using the connection details found in the "FTP Details" section of the game server control panel
Navigate to the directory you wish to upload or edit a file
After uploading your files in the proper directories, start your server from the panel
You may found a download link for WinSCP here: http://winscp.net/eng/download.php

[Thor175 1]

Ah Perfect, thank you so much!