VJTALKRMK

Hey all, We run a small 10 slot private Ark server. We seem to be having trouble with a mod we are trying to add. The mod ID is in the list. In the #1 load order slot. The problem seems to be that while installing the mod during the restart 2 nights ago, the restart must have been interrupted. I had to manually go in and force a restart because the server had not come back after over an hour with the control panel still reporting "Stopped." My question is, Is there a way to Delete the mod out of a mod folder via FTP to FORCE the server to re-download the mod in question? I have removed the MOD ID# in the console and re-added it to no avail. Do i need to give the Server Host admins the ID number and name to have YOU guys delete it manually? Waiting for a reply. Thanks guys.