I posted about this last week as well, mine is always able to start again but stops itself literally every day now. I should have listened to all the bad reviews about SurvivalServers because the cheaper price just isn't worth all the bull. My server expires in 2 days and I can't wait lol. Good luck to you! I'm moving on.
I've tried a completely fresh server with no mods at all, 100% fresh. It STILL stops itself every single day, I'm about done with this service. It wouldn't even be that bad if it didn't take 45 minutes every time I go to start it after it shuts itself down.. This is ridiculous and I see people have been complaining about this for a long time. I chose to post this topic before putting in a ticket because last time I put in a ticket they couldn't help, I ended up figuring it out and letting them know. Then they proceeded to wipe my characters and ask me to try again... AFTER I had already told them I sorted it out, Its like they didn't even read my previous reply. Is anyone else having a terrible time with this?