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Peatross

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Peatross last won the day on August 29 2017

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  1. Yes, this needs to be set up through your custom launch parameters. If you send in a ticket with the mods you want, we can set up the correct launch parameters for you
  2. Here's a little guide on how to whitelist admin Steam64 IDs. Get your list of Steam64 IDs you would like to automatically admin your server upon logging in. It should be one Steam64 id per line. Stop your server from the control panel Log in to your server via an FTP client Navigate to \ShooterGame\Saved\ Create a new file here called AllowedCheaterSteamIDs.txt Paste the content of your list here and save Start your server and you should all have auto admin!
  3. No, unfortunately we won't be hosting ps4 servers until next month.
  4. Send in a ticket about the long loading and we can look into it for you.
  5. Unable to query typically means your server is outdated. Try running the ark update in the control panel.
  6. If you click Save & Restart on the config tool, you will also need to add the manual changes back to the Game.ini or GameUserSettings.ini
  7. Do you have the whitelist checked in your control panel?
  8. Please submit a support ticket with your username and gameserver id so we can help you with this.
  9. The backups are now working again.
  10. If you enable automatic update it will run the ark update when your server is set to restart.
  11. Do you have a open support ticket on this issue? Please send it here in the thread. This is a billing question which must be resolved via support ticket.
  12. Try reseting your FTP password. Have you submitted a ticket on this issue? If so, what is the ticket #?
  13. Have you submitted a support ticket about this issue? What is the ticket #?
  14. Please submit a support ticket about this issue and we will fix it asap.